Originally Posted by zzzmmm
Arrived 10/15 port, cleared customs 10/18 and arrive at VPC, still waiting on work to be done on oil pump. Many many calls and still not completed. It was scheduled to be delivered to dealer today, ugh not going to happen. So far, 9 days and no oil pump while its getting a sun tan and bird shi$$ all day.
I have seen references to calling the VDC/VPC, Are you calling the main number and using your VIN as a reference or it is a BMW representative there?
More directly, what is the number to call to get an update (not BMWNA or BMW ED SS) they are f'ing clueless.