Originally Posted by krispykreme
Welcome to the BMW ED and VPC circus.
I think you misinterpreted my post. I am commending their customer service. The car arrived in perfect condition, they fixed the bumper too and the oil pump and they turned the car around really quickly.
It's the BMW ED people I am saying are unable to help, the customer service people can be very effective.
My advice is reach out to the customer service department, be constructive and positive, and they will move heaven and earth.
2014 BMW ///M5 Individual Frozen Grey, Silverstone Full Merino, Piano Black, Exec Pkg, Drivers assistance plus, LED Pkg, Bang and Olufsen, 20" 343M Forged Alloy Wheels
Countermeasures: Bel StiR+, Laser Interceptor Quad HP, Zaon MRX
Upgrades: Eisenmann Sport with M Performance Carbon tips, Dinan anti-roll bars
2015 Jaguar F-Type R Coupe