Thread: Bad news
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      11-22-2012, 10:40 AM   #1
Akili02
Private First Class
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Drives: 2013 M5 (soon replaced)
Join Date: Oct 2010
Location: Cambridge UK


Posts: 107
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Bad news

So a few months ago when Bmw did the recall on the old pumps I called the service department to check and make sure my car wasn't on the list. So just to cover myself I had them give me a letter on their official letterhead saying it wasn't. To my surprise I get an email from BMW north America stating they had been trying to get in contact with me to let me know about the urgent recall. While I appreciate the effort to get in contact with me it really makes me angry that they told me the car wasn't on the list and now it is. The big problem is they also had the car for 10 days due to the fact they couldn't load my gps maps on correctly and still didn't fix it then. I'm not sure if there has been a new update or not, but if not maybe everyone would take a few seconds and check again to make sure that your new baby isn't on the list.

LJ