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      12-20-2012, 05:04 PM   #5
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Drives: '13 F10 AW/SO ///M5
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2013 BMW ///M5  [0.00]
Originally Posted by stealth.pilot View Post
The process is as follows:
1) You ask dealer to order this.
2) Dealer asks his regional BMW rep
3) Regional rep makes request to BMW M Individual gmbh
4) BMW M Individual provides a quote
5) Dealer asks you to agree to quote - usually in writing but depends on dealer
6) Dealer submits confirmation if you agree
7) BMW puts the request into Indvidual
8) A scheduler at BMW Individual picks up the request and checks for available slots. If slot is later than 3 weeks before your ED date, then they may tell you it will require a delay and ask for your confirmation. You can choose at this point.
9) It is locked down in schedule, and at this point is very hard to change

So the process is slow. In my case it took them a month to process the request after I agreed to the quote. This then triggered a delay because there was only 6 weeks left. If they had processed it faster there would not have been a delay.

My takeaway is put the request in asap. If there is a delay they will offer you the opportunity to back out and keep the original date.
Ok Im contacting them now - thx guys. Im glad to hear I get option to back out if it changes the timetable.
Retired - 2009 C63 l 2007 Supercharged RRS l 2002 e46 SMG ///M3 l 2001 e46 330ci

2013 Alpine White/Sakhir Orange F10 M5 - 20" Modulare Matte Titanium Brushed B18s - Coded by the best, V12
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