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Can anyone help me. I have an iphone X and puchased the pro case with the wireless charger. I also purchased the adapter from their site that you place in the 12V "lighter". It came with a wire in the package. Anyhow, after plugging everything up, I get nothing when placing the phone on the charger. I used my own wire with the 12V adapter that I purchased from Pitaka and plugged in my phone. I was able to charge, so it isn't the adapter. What am I missing?
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