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      08-17-2012, 10:26 AM   #58
Omar
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Drives: BMW M5
Join Date: Aug 2012
Location: New Jersey

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For the person who spoke about CARB and federal law, please know that CARB EO is a state law and not a federal law. Many states have adopted it. Every state has the authority to certify its cars.

In addition, if BMW truely cared about their M customers they could have taken care of these before the M5 reached our shores. This is about customer service. AMG owners at Mercedes have the ability to meet with the executives and express any concerns and their issues are resoved with care. At BMW, as M customer we are speding over $100,000 on a car and we are treated as if we have spent one dollar. No one at BMW could explain the reasons for the delay or give us the courtsey to call and dicuss.

Again, this is not about being impatient getting a toy. Some if us have been without a car for while and commute 40 miles each way every day to work.
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