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We are talking about BMW not Toyota. A car is not like a tire; tires may blowup but cars are not supposed to go on fire. Dealing with a luxury car you would expect a better treatment. When you get your car serviced you get a loaner! You should at least be offered one until they do their investigation! In this case it was a car that went on fire for an unknown reason. It is not the money that I am too concerned about, heck I went and a bought a 2014 Panamera Turbo, it is the treatment that I got from BMW NA and the fact that they did not care to know what caused this fire to prevent it from happening again. The reason I went to BMW NA is because Hendrick BMW is the one that filed the claim. I am posting this to make sure that if this happens to anyone else to report it to NHTSA and not just deal with the insurance and forget it about it. It might be someone’s life next time, God forbid!
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