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As in your case, in Europe the car is coded to default start/stop to on. It's debatable about the effectiveness of this technology and its long-term implications on the car, so I chose to disable mine by myself, since my dealer would not do it for me saying it was "not possible". However, if you are interested and wish to educate yourself on how to do something your dealer will not do, find an obdII to Ethernet cable on ebay, and the BMW programming software and data (E-Sys and its respective PsdZDatafile), you can easily code your car by yourself. The setting, if you find a coder, is TCM_MSA_MEMORY set to aktiv. Optionally, you can also defeat start/stop entirely by turning TCM_MSA_DEFAULT_OFF to aktiv.
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