Quote:
Originally Posted by racer10
I have just under 1000 miles on my new M5 , on the list and waited 5 months for this car. When I think of the ton of money BMW M divison spent hyping this car as opposed to an effective Q/C program I could strangle somebody. Now BMW M Division circles the wagons , and prepares their talking points and scripts for the automotive press and last but not least customers. And believe me those talking points will be carefully crafted and they will have gone through numerous revisions and reviews. The automotive press for their part will want no part of reporting this for fear of lost advertising revenue . But just think of how they are going to look when their mags come out next month covering the M5 intro into the U.S. from the vantage point of Laguna Seca . They are probadly scrambling . This has been one screwed up launch, not to mention the seats that were advertised for months as 20 way that turned to be 18 way. Sorry for my rant but I am getting madder by the hour.
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I am sorry to hear of everyone's issues with this unfortunate event. What people are missing (not specifically you) is that this engine has been running around Europe for a year in consumer's hands- You guys did NOT "BETA" test this engine and it is not an inherent design flaw.
The truth is this is a supplier issue and not an M issue. Suppliers are responsible for QC of the parts they produce they are the one's producing them and have the ability to do so on the line. The contracts auto manufacturers have with suppliers are designed around this. How does one expect a manufacturer to check each part when they are really just in the business of assembling parts from different suppliers?
BMW and M in this case R&D a part with the supplier, come to a final vetted spec and then the part is to be made to that spec by the supplier. If the supplier fails to build to spec that falls on the supplier and that is the major issue with how people look at a recall.
If it was an inherent design flaw that the auto brand developed then by all means they should be the one to blame, but if it is a supplier not meeting QC established then there should be separation, such as this case.
Recently in the auto world there have been recalls that are supplier related and have damaged the image of the auto manufacturer unfortunately- personally this pisses me off because it is unwarranted.
As for the seat bolsters- I am not sure who said the side bolsters would be movable in the US. It sucks that they are not but since the launch of the F10 it was known that the bolsters won't be coming for years or until the LCI because there is a compliance issue with the side airbag or something like that. At the launch of the F10M last year in Spain they mentioned the bolsters would not be coming to the US- a similar thing happened with the X5/X6Ms as well- there was confusion.
I hope that everyone gets their cars back soon, they are amazing and I am sure it is tough to swallow this whole thing. BMW will make good on this, they always do but a lot of these cars I expect will be bought back and new cars ordered because the time line is too close for them to have them all lemoned, but that is just my take.