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Originally Posted by MoeDaher
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Most of these references were recalls that BMW investigated and took care of and not related to your fire (With the e46 who knows?) I am sure if there are more of the same or similar fires with M5's the same will happen as well. Do you think BMW replaced all of these cars that caught fire to prompt the recalls you referenced or do you think the insurance took care of it? I am sorry but it seems you thought BMW should give you a loaner and replace your car while or before a thorough investigation was completed. That is the part I do not agree with.
Yes it should be investigated which apparently it was and if there is a problem found that necessitated a recall I am sure they will. However yours is the only incident I have seen. Does it suck? Yes could it have been much worse? Yes. I just believe what you were expecting from BMW was not realistic. All makes have problems and sometimes cars are totaled and sometimes people die (GM recently) and they PAY for it eventually.
If the investigation showed the problem was that you had run over something on the road which in fact got stuck in the wheel or snow was packed in the wheel and locked up the brake?? Should BMW still replace the car? Or would you be ok if the insurance and BMW said it was your fault or something else that was no fault of BMW and you were stuck with it? No then you would expect insurance to pay...as they did.
I again just believe your expectations of how they should have handled this are unrealistic. Once again if the insurance hadn't paid and said it was a defect and BMW refused to take care of you I would understand.