Loaners are not provided by the service department. They are provided by - and paid for by - the sales department as a sales incentive. That is why most dealerships won't provide loaners if you didn't give them the sales business.
__________________
2014 M5 Competition|Space Grey|Black Merino Full Leather|Anthracite Trim|Executive package|LED Lighting Package|Drivers's Assit Package|B&O Sound System|Bel STiR Plus 9500ci|IND Side Markers and Side Vents|Exhaustmeister|HRE P101 Satin Charcoal/Michelin PSS (Summer)|601/Pirelli Sottozero Serie II (Winter)|Coded by V12
|