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I had my BSM opticoated in November 2013 by a certified installer in Orange County. Last week I had another Opticoat certified detailer wash my car and he said that the opticoat was not performing up to snuff and thought that I should make a warranty claim. While he was servicing my vehicle, I called Opti-Coat and spoke with the inventor, Dr. David Ghodoussi. I had the second certified detailer speak with him since I do not know the technical lingo. Long story short is that the OC vendor will look at my vehicle and, if necessary, re-install the Opti-Coat. Hopefully they will also do the necessary paint-correction again since, per the second detailer, the initial paint-correction left much to be desired.

I will follow-up on my experience, but I wanted to give those people with, or looking to purchase Opti-Coat, some real world issues and how the company is responsive to the consumer's needs.