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Update: Frank, my service advisor at Princeton BMW, who has always been great, now put me in a neat little ActiveHybrid 3. It's sort of the opposite of the spectrum from an M5 but I actually like the super low profile ride. It's surprising how much smaller this car feels inside and out.
Well, after all, BMW service is again superior. Confidence way restored and very much looking forward to appointment with insurance later this week.
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