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      08-21-2012, 12:58 PM   #103
Trips
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Drives: jeep srt
Join Date: Jan 2009
Location: NW Indiana

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Quote:
Originally Posted by Niko1414 View Post
Well said.

BMW has failed to set clear and proper expectations for its customers about the new m5. In the business world I like to set clear and fair expectations, then I try like hell to exceed those expectations. which translates to a very happy customer.
Also if I can't meet expectations which are outside my control, I communicate, over communicate and communicate some more.


I won't forget this and when I plan to replace one of my other cars it won't be a BMW.
but u are still buying the f10 m5 now, its the next time you are not going to buy a bmw

Last edited by Trips; 08-21-2012 at 01:05 PM..
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