[Templar]

Verizon sucks balls in the Customer Service department. Probably just as bad, if not worse than Comcast. Being from Philly, I know how bad Comcast was for me.

Now I have Directv for my TV, and Time Warner Cable for my internet. I don't have a landline phone, just my cell phone. TWC is OK, but their customer service is pretty crappy too. Luckily I don't deal with them much since I rarely have issues with my internet.

Funny story. I wanted to upgrade my internet speed since they did work in my area and a higher speed was available. I tried to do it online, but they wanted to charge me an extra $59.99 for their "in home wireless service pack." So I called and said, "I already have a wireless router, I don't need this pack." They said, "Well you can't upgrade without it." I told them, "Fine then, I'm not upgrading," then I hung up. Stupid company just trying to suck more money out of me for no reason.