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Tell them to pound sand. Same thing at Bavaria BMW in Edmonton. I trashed a rim and tire and they said the insurance company was not going to cover the damage. I found the contract went to the SA and showed them the verbage in the contract that clearly stated that they fully covered pothole damage. I think with my contract the total payout did cap out around 6,500 max.
Also you can go after the city for damages too. My friend hit a pothole that caused 4K damage to here 335i. She is working with the city, and they are going to pay for some of her damages. She took a picture of the pothole and it was fucking huge.
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2014 ///M5 CP Tanzanite Blue/Cohiba - 11.15 @ 128.8 & 1.84 60' (2150' DA) - BPM Tune - MSR Intake - SSP DCT - SS DPs & HFC Mid Pipes/X-Over - E Race Muffs - 19" MT DRs... On to a new home.
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