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43,000 km in 1.5 year, you sure have been driving a lot and that leather damage is most likely due to you giving the car to random car washes who in turn have exposed it to chemicals. To compare and share my experience, my car is also 1.5 years old with 14,000 km on it and there is not a single scratch, literally in perfect condition. I always buy and use BMW's own cleaning products and use it on everything covered with leather in the interior at least once a week, at the same car wash where guys wash the car with a lot of care.
To compare, I noticed you drive 535i, not M5. Are you sure the quality of leather is the same? Maybe you'd get better replies and info from 5 series forum too.
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