Delivery date in jeapordy - please advise
I submitted a request for Individual Upholstery on June 23rd, and I got a call from the dealer today (July 16th) saying that the ED date needs to be delayed till after Sept 12th. It is for a Full Platinum/Piano Individual interior. I did this because I like light colored leather, but don't like gray.
I am pretty annoyed about receiving this curve ball so late after I submitted the request because I have been asking for status on this request for weeks. It wasn't a quote request, it was a confirmation request. Normally these are processed within 1-2 days.
So I am wondering if the delay in processing on BMWs end is what is causing this delay.
What should I do? Escalate? Surrender? Settle for Silverstone?
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