why is my dealer saying my car hasnt arrived - M5POST

acedaking · 10-15-2012, 09:31 AM

according to bmwusa.com my car has been at the dealer since friday. any idea on what i should do?

SlammedM6 · 10-15-2012, 10:01 AM

call them out on it...?

PatrickC23 · 10-15-2012, 10:18 AM

call them out on it - MB tried this with me b/c I specified a delivery date to coincide with my lease. They were just going to let my car sit at the port for a month - i called them on it and they gave me $1k off to make up for it.

dkreidel · 10-15-2012, 02:52 PM

The information available online at bmwusa.com is the most unreliable source of information available to you - it is almost always wrong/delayed by weeks or months, etc.

dk

Bimmer6 · 10-15-2012, 02:54 PM

I would not trust the BMW site. My car still shows enroute, and I have been driving it since last Friday!

aculeg87 · 10-15-2012, 03:58 PM

Quote:

Originally Posted by Bimmer6

I would not trust the BMW site. My car still shows enroute, and I have been driving it since last Friday!

What a shame. With all the cool things BMW is capable of their website timeline is useless. Why do they have it if it is 2 days to 1 week off. Luckily my dealer and I have a good relationship and I get daily updates, but why can't they allow the customer to have the same info available as to the dealer?

Rob///M5 · 10-15-2012, 04:07 PM

Quote:

Originally Posted by aculeg87

What a shame. With all the cool things BMW is capable of their website timeline is useless. Why do they have it if it is 2 days to 1 week off. Luckily my dealer and I have a good relationship and I get daily updates, but why can't they allow the customer to have the same info available as to the dealer?

I tracked mine through the whole process and it was spot on.

aculeg87 · 10-15-2012, 05:04 PM

Quote:

Originally Posted by Rob///M5

I tracked mine through the whole process and it was spot on.

Thats the first I've heard. Mine has been over 24 hours off. Enjoy your car

ArtE36M3 · 10-15-2012, 08:17 PM

I have the opposite problem. The BMW site still says finishing touches but the car is already sitting in my garage. It seems so random. Maybe I have ur car. Good luck.

6th BMW · 10-16-2012, 06:18 PM

Quote:

Originally Posted by acedaking

according to bmwusa.com my car has been at the dealer since friday. any idea on what i should do?

Dude!!!

i just saw your CA drive by with your car!!!!! Lol...seriously I hope you find your car soon.

Rick955 · 10-26-2012, 01:09 PM

BMW site is not too bad... based on tracking with my VIN#, I followed it using the shipping company's tracking page...ship just reached NY yesterday... So if the ship makes port, and you know your car is on that ship, then you've got a pretty darn good idea where the car should be. So, right on que, MYBMW just changed from En-Route to Finishing Touches TODAY so that corresponds to the ships info... pretty spot on. Now we'll see how long it takes to get from NY to CT. Dealer says 5 days tops. Getting excited now!!

LAKEOM5 · 10-26-2012, 01:36 PM

I took my 1980 320i in for an oil change and they gave me your M5 as a loaner.

Your steering wheel is tough to use, it gets really slippery when eating fast food.

Plus the trunk is too small to fit compost in it. Had to make 2 trips.

Swashplate · 10-26-2012, 04:17 PM

Quote:

Originally Posted by LAKEOM5

I took my 1980 320i in for an oil change and they gave me your M5 as a loaner.

Your steering wheel is tough to use, it gets really slippery when eating fast food.

Plus the trunk is too small to fit compost in it. Had to make 2 trips.

You are so mean.

10-15-2012, 09:31 AM	#1
acedaking Private Drives: 2008 M5, 2010 M6, 2013 M5 OTW Join Date: Aug 2012 Location: NYC Posts: 72 iTrader: (0)	why is my dealer saying my car hasnt arrived according to bmwusa.com my car has been at the dealer since friday. any idea on what i should do? Attached Images
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10-15-2012, 10:01 AM	#2
SlammedM6 Brigadier General Drives: 2011 RR Sport Autobiography Join Date: Jul 2007 Location: Toronto Posts: 4,925 iTrader: (2)	call them out on it...? __________________

10-15-2012, 10:18 AM	#3
PatrickC23 Major Drives: '13 F10 AW/SO ///M5 Join Date: Apr 2012 Location: NNJ Posts: 1,170 iTrader: (0) Garage List 2013 BMW ///M5 [0.00]	call them out on it - MB tried this with me b/c I specified a delivery date to coincide with my lease. They were just going to let my car sit at the port for a month - i called them on it and they gave me $1k off to make up for it. __________________ Retired - 2009 C63 l 2007 Supercharged RRS l 2002 e46 SMG ///M3 l 2001 e46 330ci Alpine White/Sakhir Orange F10 M5 - 20" Modulare Matte Titanium Brushed B18s

10-15-2012, 02:52 PM	#4
dkreidel Private First Class Drives: a lot of BMW's Join Date: Oct 2009 Location: NW Montana Posts: 175 iTrader: (0)	The information available online at bmwusa.com is the most unreliable source of information available to you - it is almost always wrong/delayed by weeks or months, etc. dk __________________ 2014 M6 vert on order • 6MT • Montreal Blue+Amaro Brown • Munich delivery summer '13 2013 X5M Carbon Black+Black • BBS SV 2012 650 Vert AW+Cinnamon • 6MT • Munich delivery 9/11 2011 Z4 Mojave+Beige • 6MT • Munich delivery 9/11

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10-15-2012, 02:54 PM	#5
Bimmer6 First Lieutenant Drives: Porsche 991S/F10 M5 sakhir ora Join Date: Jul 2012 Location: ATL Posts: 306 iTrader: (0)	I would not trust the BMW site. My car still shows enroute, and I have been driving it since last Friday!

10-15-2012, 08:17 PM	#9
ArtE36M3 Private Drives: E36 M3, E39 M5 Join Date: Sep 2009 Location: NYC Posts: 66 iTrader: (0)	I have the opposite problem. The BMW site still says finishing touches but the car is already sitting in my garage. It seems so random. Maybe I have ur car. Good luck.

10-26-2012, 01:09 PM	#11
Rick955 Private Drives: 2013 335i xDrive MSport Join Date: Oct 2012 Location: Connecticut Posts: 50 iTrader: (0)	BMW site is not too bad... based on tracking with my VIN#, I followed it using the shipping company's tracking page...ship just reached NY yesterday... So if the ship makes port, and you know your car is on that ship, then you've got a pretty darn good idea where the car should be. So, right on que, MYBMW just changed from En-Route to Finishing Touches TODAY so that corresponds to the ships info... pretty spot on. Now we'll see how long it takes to get from NY to CT. Dealer says 5 days tops. Getting excited now!!

10-26-2012, 01:36 PM	#12
LAKEOM5 Second Lieutenant Drives: 2013 M5 Black Sapphire Join Date: Apr 2012 Location: Lake Oswego, Oregon Posts: 288 iTrader: (0)	I took my 1980 320i in for an oil change and they gave me your M5 as a loaner. Your steering wheel is tough to use, it gets really slippery when eating fast food. Plus the trunk is too small to fit compost in it. Had to make 2 trips.