10-24-2012, 09:54 AM | #23 |
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Mmmm...not good. I can't get any info from either my CA or the ED Dept. Radio silence and information vacuum. I was due to be departing VDC tomorrow for delivery to dealer Friday but no idea whether that happens or not. i was told by ED dept last week that 1) my oil pump is there 2) that the work order was open and that was a good sign, 3) that my 1200 mile service would also be performed at the VDC (as expected) along with software updates, etc. and 4) that my dealer delivery date looked good. no news at all from either dealer or ED. If I don't bug them daily, which I do, I'm convinced there is absolutely no one watching this unfold or directing any type of preferential outcome. Oh well...caveat emptor!
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10-24-2012, 10:06 AM | #24 | |
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Everyime I call BMW the process seems to take a couple of steps backwards. I think a lot of times you are badgering them about where the damn boat is and you get the call that your car has arrived. At that point you are so happy you drop all your greivances. Of course, I am still waiting for the call.... ring damn you. ring.
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10-26-2012, 09:23 AM | #26 |
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Anyone on the Don Juan into Brunswick gotten updates? I called a few days ago and was told that my car clear customs last week, and was being worked on. But that's all they could tell me... no news on when the work would be done, etc.
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10-26-2012, 11:40 AM | #27 |
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Don Juan Update - confirmed today that my car was released yesterday from the Brunswick VDC to a carrier - likely due into my dealer today or Monday. This is directly in line with the estimate I was originally given, even though there was no way to confirm anything along the way while at VDC which made it frustrating. My stay at the VDC included the oil pump replacement and the break-in service I hope the news from other Don Juan VDC'ers continues to be positive.
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10-29-2012, 10:34 AM | #28 |
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My car that was on the DJ still hasn't been released to carrier
I'm now being told to expect probable further delays due to Hurricane Sandy. This really, really sucks. My dealer could have fixed this in a day. And I was ED--a priority 1 car. So much for that. Parker |
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10-29-2012, 11:04 AM | #29 | |
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My CA looked up info and didn't see an open campaign on it aka bullsh#% recall. He said " I guess the oil pump has been repaired and it should be here any day". Wow thanks for being so informative and specific. The dealer is in the same fing state as the VPC. Genius Sure am glad its hunting season to release some oil pump recall frustration. |
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10-29-2012, 11:25 AM | #30 |
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why in Gods name Would Sandy affect delivery between GA and Texas? That makes no sense. NY/NJ, sure.
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10-29-2012, 05:25 PM | #31 | |
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10-30-2012, 03:54 PM | #32 | |
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