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      02-14-2013, 03:48 PM   #23
Porsche997Techart
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Does anyone have executive level contact information for BMW USA (VP of Marketing or Development)? My dealer GM is raising these issues too, but I'd like to get directly to someone who can get something done. Customer Service is worthless, other than speaking the party line. If everyone interested in getting this capability working were to contact their CA and better yet dealer GM, BMW USA might start getting a message, and perhaps some positive action could result.
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      05-14-2013, 03:21 PM   #24
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Buggy Software Update

I have the same problem. Dealer couldn't do anything about it.
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Originally Posted by chillin4now View Post
I downloaded the new software update from bmw.com/update for my car and when I try to load it (update from car) It tells me it is incompatible software. Any one else have success/failure with this?
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      05-14-2013, 03:48 PM   #25
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Quote:
Originally Posted by PatMcG View Post
I have the same problem. Dealer couldn't do anything about it.
Same here. My dealer really wants to help me out and get my system upgraded. He even tried a couple of tricks, but no go.
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      05-18-2013, 09:57 AM   #26
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That is very strange. I just updated two M5's a few days ago. Purchased a USB drive, and did not format it.. just drag and dropped the one file (no other files existed on drive). Sounds like you have had this issue for a while, but have you tried that?

What version are you trying to upgrade from?

What version are you trying to upgrade to?
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      05-22-2013, 12:57 PM   #27
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PatMcG cpiguy
Have you tried reformatting the drive to FAT32 and uploading the file directly to the root folder of the drive? Also make sure there is no other media or folders.

If that doesn't work then tell me the version that you have installed (settings>software update>show current version). You may need to perform incremental updates (update to the next newest version, then to the newest version).

That's all I can think about to try..
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      05-22-2013, 01:22 PM   #28
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Maybe BMW needs to release a competition pack?
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      05-23-2013, 01:43 AM   #29
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Quote:
Originally Posted by Warehouser
I have looked everywhere and cannot find out what the "10" stands for next to the BT symbol in the picture below. There is nothing in the manual (Nav/Entertainment one) referencing the symbol meaning. I don't have any emails or messages on my iPhone 5. I've had as much as 30, still no emails/messages on the phone. I was looking at it today trying again and it went from 9 to 10. Anyone have a clue?

That placement is where device names are placed.
"10" is probably the name of the USB drive or name of the active folder?
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      05-23-2013, 02:15 PM   #30
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Quote:
Originally Posted by avlnch View Post
That placement is where device names are placed.
"10" is probably the name of the USB drive or name of the active folder?
Track #.
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