Block-off plate revisited

Un Gato Malodoro · 08-16-2013, 12:19 PM

I know this has been covered ad nauseam, however...

Took my M5 in for service (fourth oil level low light in 3K miles) and had the rear clunk sound addresses (provided service bulletin number, parts en route from Germany). Anyway, asked them to check the block-off plate and sure enough, there is not one on my M5. My SA and shop foreman tell me there was never supposed to be a block-off plate and they won't install one.

Can anyone provide a definitive answer for me? I'm shocked at the level of pushback I'm receiving and was given to understand the plate should be there. Thanks.

Used2be · 08-16-2013, 12:44 PM

Quote:

Originally Posted by Un Gato Malodoro

I know this has been covered ad nauseam, however...

My SA and shop foreman tell me there was never supposed to be a block-off plate and they won't install one.

Can anyone provide a definitive answer for me? I'm shocked at the level of pushback I'm receiving and was given to understand the plate should be there. Thanks.

I don't know about "definitive", but if you have your SA check with the parts department he will find that the current airbox configuration has the snorkel installed in the airbox, using that open hole. Whether your dealer needs to bring your car up to a later standard of construction is probably up to him and not BMW.

Un Gato Malodoro · 08-16-2013, 01:07 PM

Thanks for the response. My SA checked and there is nothing there (no plate, no snorkel)...just a hole. And he says he's not going to do anything about it. I'll give him the information you shared, but I'm baffled by the standoffish-ness here. Why not install the plates if they are on subsequent builds?

I'm just waiting for them to say, "sure, that'll be $500+..."

Tom C · 08-16-2013, 01:15 PM

Quote:

Originally Posted by Un Gato Malodoro

Thanks for the response. My SA checked and there is nothing there (no plate, no snorkel)...just a hole. And he says he's not going to do anything about it. I'll give him the information you shared, but I'm baffled by the standoffish-ness here. Why not install the plates if they are on subsequent builds?

I'm just waiting for them to say, "sure, that'll be $500+..."

I would let the dealership know that you aren't married to their service department and if they want to keep your business they should think long and hard about ways to keep you happy...

Un Gato Malodoro · 08-16-2013, 01:25 PM

Quote:

Originally Posted by Tom C

Quote:

Originally Posted by Un Gato Malodoro

Thanks for the response. My SA checked and there is nothing there (no plate, no snorkel)...just a hole. And he says he's not going to do anything about it. I'll give him the information you shared, but I'm baffled by the standoffish-ness here. Why not install the plates if they are on subsequent builds?

I'm just waiting for them to say, "sure, that'll be $500+..."

I would let the dealership know that you aren't married to their service department and if they want to keep your business they should think long and hard about ways to keep you happy...

Lol I'm literally on my way back there to have that exact conversation with them.

Niko1414 · 08-16-2013, 02:35 PM

I did a before and after dyno with block off plates... Made no difference. I did leave them on though

cjackson1906 · 08-16-2013, 03:02 PM

Which dealership is it? I usually hit BMW of Fairfax and they usually will tell you why they can't/won't do it as opposed to just "no".

NlckyBlack · 08-16-2013, 04:04 PM

Quote:

Originally Posted by Tom C

I would let the dealership know that you aren't married to their service department and if they want to keep your business they should think long and hard about ways to keep you happy...

I'm sure they'll bend over backwards when they hear this when according to them there isnt' anything to be fixed or added.

greentrbo95gst · 08-16-2013, 09:18 PM

JOHNBMWM5 · 08-17-2013, 02:55 AM

Quote:

Originally Posted by Tom C

I would let the dealership know that you aren't married to their service department and if they want to keep your business they should think long and hard about ways to keep you happy...

Great way of putting "if you want to F**k with me i'm Off"

That would be my next move.

boots · 08-17-2013, 06:17 AM

I don't have anything their either. Hasn't effected anything.

Un Gato Malodoro · 08-18-2013, 06:53 PM

Quote:

Originally Posted by cjackson1906

Which dealership is it? I usually hit BMW of Fairfax and they usually will tell you why they can't/won't do it as opposed to just "no".

BMW of Sterling. Oh, and when I was driving home from my service appointment, where they were kind enough to put 14 miles on my M5 for no reason, my hood came open on the toll road.

Seriously, how hard is it to ensure the hood is closed before returning my car to me? Not to mention my M5 was covered in bird poop; first time my car was returned to me from a service appointment far filthier than when I dropped it off.

cjackson1906 · 08-19-2013, 10:01 AM

Funny thing is that I bought my M5 from BMW of Sterling, but never use their service dept. I would never ever buy any car from BMW of Fairfax, but their service department is pretty good.

greentrbo95gst · 08-19-2013, 10:21 AM

I thought you guys were talking about Sterling BMW in Newport Beach, CA.

turbolag · 08-19-2013, 04:48 PM

Quote:

Originally Posted by greentrbo95gst

I thought you guys were talking about Sterling BMW in Newport Beach, CA.

Weren't they the dealership that marked up a 1M and did some retarded ad on it?

08-16-2013, 12:19 PM	#1
Un Gato Malodoro Second Lieutenant 27 Rep 199 Posts Drives: 2013 Azurite Black F10 M5 Join Date: Jun 2012 Location: Washington, DC iTrader: (0)	Block-off plate revisited I know this has been covered ad nauseam, however... Took my M5 in for service (fourth oil level low light in 3K miles) and had the rear clunk sound addresses (provided service bulletin number, parts en route from Germany). Anyway, asked them to check the block-off plate and sure enough, there is not one on my M5. My SA and shop foreman tell me there was never supposed to be a block-off plate and they won't install one. Can anyone provide a definitive answer for me? I'm shocked at the level of pushback I'm receiving and was given to understand the plate should be there. Thanks.
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08-16-2013, 01:07 PM	#3
Un Gato Malodoro Second Lieutenant 27 Rep 199 Posts Drives: 2013 Azurite Black F10 M5 Join Date: Jun 2012 Location: Washington, DC iTrader: (0)	Thanks for the response. My SA checked and there is nothing there (no plate, no snorkel)...just a hole. And he says he's not going to do anything about it. I'll give him the information you shared, but I'm baffled by the standoffish-ness here. Why not install the plates if they are on subsequent builds? I'm just waiting for them to say, "sure, that'll be $500+..."
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08-16-2013, 02:35 PM	#6
Niko1414 Captain 67 Rep 704 Posts Drives: 720S, s550, S7, 997GT3RS Join Date: Apr 2012 Location: Laguna Beach, CA iTrader: (0)	I did a before and after dyno with block off plates... Made no difference. I did leave them on though
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08-16-2013, 03:02 PM	#7
cjackson1906 Private First Class 42 Rep 190 Posts Drives: 2018 Alpina B6 GC & 2019 M5C Join Date: Mar 2012 Location: Bay Area iTrader: (0) Garage List 2013 BMW M5 [0.00]	Which dealership is it? I usually hit BMW of Fairfax and they usually will tell you why they can't/won't do it as opposed to just "no".
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08-16-2013, 09:18 PM	#9
greentrbo95gst Brigadier General 1231 Rep 4,106 Posts Drives: 21 M5 Comp Join Date: Jan 2011 Location: Orange County iTrader: (6)	Attached Images __________________ Current: 21 M5 Comp, 17 X5M, 06 M3, 14 Ferrari FF, Tesla Model S Performance.
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08-17-2013, 06:17 AM	#11
boots Curve Thrasher 623 Rep 3,773 Posts Drives: 2013 Bmw m5..White/Blk. Join Date: Nov 2012 Location: Cypress Tx iTrader: (0)	I don't have anything their either. Hasn't effected anything.
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08-19-2013, 10:01 AM	#13
cjackson1906 Private First Class 42 Rep 190 Posts Drives: 2018 Alpina B6 GC & 2019 M5C Join Date: Mar 2012 Location: Bay Area iTrader: (0) Garage List 2013 BMW M5 [0.00]	Funny thing is that I bought my M5 from BMW of Sterling, but never use their service dept. I would never ever buy any car from BMW of Fairfax, but their service department is pretty good.
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08-19-2013, 10:21 AM	#14
greentrbo95gst Brigadier General 1231 Rep 4,106 Posts Drives: 21 M5 Comp Join Date: Jan 2011 Location: Orange County iTrader: (6)	I thought you guys were talking about Sterling BMW in Newport Beach, CA. __________________ Current: 21 M5 Comp, 17 X5M, 06 M3, 14 Ferrari FF, Tesla Model S Performance.
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