M5 power steering failure while going 115 mph. Pissed is a under statement.

[Used2be]

Originally Posted by Sergm3

Dealer said that they replaced steering rack. I didn't ask why it failed. I'm getting m3 next week. I said before and I say it again this should never happen in any car. This information was put out for forum members info.

I understand you'd like to put this event behind you, but a question you might ask BMW, "Do you use the same steering rack for the M3?" The pertinent info for the forum members would be what actually failed. With that info we might be able to monitor our cars more carefully to avoid the nasty failure you experienced. I agree, a steering failure shouldn't ever happen and that's why I'd hope that BMW might want to examine your steering rack to find the cause of the failure. That sort of failure with low mileage has to be unusual.

[Phatcat]

Originally Posted by ur20v

Nothing wrong with letting the world know you had a failure or complaining- just complain to BMW if they don't sort the issue and only then the world.

Its the tone and content of some of the posts here that seem to think because we bought a BMW it can never go wrong and will pull the church down if it does. Money means nothing when it comes to mechanical, electrical or eltromechanical devices- they ALL fail, same for watches.

Now for you comment about Patek watches and poor customer service- thats a very differnt thing and anyone getting poor customer service has the right to go public and complain long and hard until its resolved, this just isn't the case here, the OP has already said BMW have already fixed the car when the failur was only 9 days ago, thats very quick / great response don't you think? So the customer service is good on this.

Not sure what Sergm3 is expecting from a lawyer or how this issue will invoke the lemon law?

I wasn't comparing Patek's service with BMW's service, anyways.

[ur20v]

I wasn't either, just saying if BMW had done nothing or had taken months to sort there would be reason to jump up and down and complain, I see nothing here that gets near to a complaint.

[335i101]

Originally Posted by ur20v

Nothing wrong with letting the world know you had a failure or complaining- just complain to BMW if they don't sort the issue and only then the world.

Its the tone and content of some of the posts here that seem to think because we bought a BMW it can never go wrong and will pull the church down if it does. Money means nothing when it comes to mechanical, electrical or eltromechanical devices- they ALL fail, same for watches.

Now for you comment about Patek watches and poor customer service- thats a very differnt thing and anyone getting poor customer service has the right to go public and complain long and hard until its resolved, this just isn't the case here, the OP has already said BMW have already fixed the car when the failur was only 9 days ago, thats very quick / great response don't you think? So the customer service is good on this.

Not sure what Sergm3 is expecting from a lawyer or how this issue will invoke the lemon law?

^ Well said

[Phatcat]

Originally Posted by ur20v

I wasn't either, just saying if BMW had done nothing or had taken months to sort there would be reason to jump up and down and complain, I see nothing here that gets near to a complaint.

Steering failure is a pretty big deal, it deserves a major complaint, even if BMW fixed it quickly.

Maybe involving a lawyer right away is a bit extreme, but I wouldn't just accept it as a risk of driving. I would make sure BMW look into it.

Time and time again we see automakers ignored early warnings or complaints, and not doing anything until something major happened or getting sued.

If the OP had suffered a major injury, would people here still say OP should have known that driving is inherently dangerous because cars will inevitably fail on you? Or will we say the OP should sue the crap out of BMW?

It's one thing to have squeaks inside the car, but quite another to have steering fail on you at high speed. I don't fault the OP for being upset, because it could have killed him.

[ur20v]

So because no one can 100% insure against failure you are basicly saying don't build cars because they may fail?

As for the OP being upset, understandable but he should have known the risks of driving let alone driving at speed, as long as BMW retify the fault, which they have, he now needs to deside if he wants to continue driving- same risks, what ever car or marque he desides to own- nothing has changed for him or us from this.

All I want is some rational posting not hysterics.

[Phatcat]

Originally Posted by ur20v

So because no one can 100% insure against failure you are basicly saying don't build cars because they may fail?

As for the OP being upset, understandable but he should have known the risks of driving let alone driving at speed, as long as BMW retify the fault, which they have, he now needs to deside if he wants to continue driving- same risks, what ever car or marque he desides to own- nothing has changed for him or us from this.

All I want is some rational posting not hysterics.

I never said don't build cars, where you getting that from?

I'm saying while there are no 100% fail safe cars, there are certain thing you don't expect to happen, such as steering failure. Or like Takata airbags, I sure hell don't expect airbag will explode for no reason with shrapnels shooting out it.

[NightM]

My dealer ordered it from Germany.

Its was a feeling of holding my honda with no Piwer Steering x100. I have 32k on car.

[Used2be]

Originally Posted by F10M5Manual

My dealer ordered it from Germany.

That's scary, both the feeling and the cost! I ran that pump # through an online parts company, $1,120 USD. I'm not too far from end of warranty, perhaps I'll extend it.

[Sergm3]

Here's the last update on this story.
My m5 has been in the shop for last three weeks. I picked up the car after the steering rack was replaced. Drove for 10 miles problem came back in the parking lot as I was parking. Took it back to the dealer they couldn't replicate the problem. After shop Forman drove the car for 3 days I was told to take home and see if it will happen again. At this time my blood was pumping they want me to die so I can verify the problem
Drove out of the dealership next stop light the problem magically reappeared Drove back to the dealer showed the problem got it verified by shop Forman. After 2 more days got a call from senior tech that said the following" The BMW had been contacted and they want to verify that nothing was tempered with the car" I was shocked by this statement.
After the BMW verified that it's all good as far as tempering.
Car is getting all steering components replaced down to the hoses.
Even BMW doesn't know what is wrong with the car. That's why everything is being replaced.

Now as far as my lawyer comment right out of the gate this is not the first problem with this car. It seems every 3k to 5k it goes to the shop for some kind of repair.

I love BMW just this m5 been nothing but trouble for me. Got my self m3 comp will see how this one will be.
The more advanced the car become more problems they will have.

[TrevorM3]

gets a lawyer involved, still leaves original post stating he was doing triple digits on a sharp turn.

yea, smart.

[josec70]

Been following this thread since day 1; speed kills. Foolish to believe mechanical failures are never going to occur ... It's the risk we each assume when we decide to drive at elevated speeds in less than ideal conditions. My .02

[PEHM5]

Originally Posted by josec70

Been following this thread since day 1; speed kills. Foolish to believe mechanical failures are never going to occur ... It's the risk we each assume when we decide to drive at elevated speeds in less than ideal conditions. My .02

Agree

[MCarsFan]

Originally Posted by PEHM5

Agree

You wouldn't be saying this if it was your M5 in the shop. No matter what, we need to have confidence in our cars abilities when we drive our cars.

[PEHM5]

Originally Posted by MCarsFan

You wouldn't be saying this if it was your M5 in the shop. No matter what, we need to have confidence in our cars abilities when we drive our cars.

Yes I would! That's why we have service centers and warranty!

[stealth.pilot]

Deus ex machina.

[josec70]

Originally Posted by MCarsFan

You wouldn't be saying this if it was your M5 in the shop. No matter what, we need to have confidence in our cars abilities when we drive our cars.

I'm on my 2nd F10 M5 (13' and 15') and had a power steering failure on the 13'. The only difference is it occurred at 3 mph pulling out of my driveway; took it dealership who repaired it under warranty and never thought about it again.

Don't misconstrue my original post in terms of my expectations for a vehicle such as this and agree that we should have the confidence you expressed in your post.

With that said, my original intent was to remind us all that mechanical failures will occur and it's effect is only amplified by higher rates of speed. How often do you see these types of failures in multi-million dollar F1 or IRL Cars that have devastating consequences?

Again, I'm realistic and try to manage when and where I choose to drive at triple digit speeds.

[Used2be]

Originally Posted by josec70

With that said, my original intent was to remind us all that mechanical failures will occur and it's effect is only amplified by higher rates of speed. How often do you see these types of failures in multi-million dollar F1 or IRL Cars that have devastating consequences?

This last weekend one RLL racing M6 GTLM at the Mosport track in Canada had a power steering failure. 11 laps later they were back on track, but of course never recovered in the 2 hour 40 minute race. I hope racing will help improve the design of the components that fail.

[NightM]

Mine repaired.
Found out sensor transfer case too.

[NightM]

Originally Posted by Sergm3

I feels like when your car is off and you trying to turn the wheel. Pretty hard to turn the wheel. I missed my apex on the corner and had lock up my brakes to slow down. Verry scary when you're in the zone and you mind is on the next corner.
I personally loged more than 100000 miles on these canyons and that's not bullshitting. Drive verry late at night or early mornings and still drive with awareness that at next blind corner can be anything on the road. I've seen lots of crazy stuff on the road, but never have I experienced mechanical failure this crary.

After this I'll be hanging up driving this fast on the canyons. Track is more my style. When you know you cheated death don't ask for second chances. I'm verry thankful that I'm here and had couple of days to really reflect what I'm doing behind the wheel. Plus my 35th b day is coming up in couple of weeks and my family would have been devastated. I had verry good run and now at the point of my life where the fun doesn't out weight the risk.

Very true. We run some twisty roads here too Bear Mountain in Ny and lots of twists. But sometimes its time to change pace lol

[Redrckt135]

Originally Posted by TrevorM3

gets a lawyer involved, still leaves original post stating he was doing triple digits on a sharp turn.

yea, smart.

[EL Jeffe 5]

Glad to hear you're fine you have to understand stuff like this happens
Cars brake down