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      08-17-2014, 05:01 AM   #23
JOHNBMWM5
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I am glad we here in the UK don't have this problem.
If a car is repaired and not severely damaged , nothing goes on record.
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      08-17-2014, 03:09 PM   #24
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Quote:
Originally Posted by GNALUZU View Post
I went through this back in '05. It is possible to get diminished value. I would suggest you have the car appraised with full disclosure of the damage. Then, ask what the value would be without the damage. [By the way, you have to get it from the responsible's party insurance company. You're company won't pay you out on diminished value.]

I had an independent appraiser do one and I had my dealership put on letter head what they would offer (since the damage on my M3 was over $25k).

It took a while, about a year, but if you are persistent you will get it. I'm in the insurance industry, so I pushed the right buttons (like threatening to involve the state insurance commissioner) to get things moving along when they were stalling.

Strangely, the incident never showed up on Carfax.
i dont get it, you first said it is impossible to get diminished value, then you said in about a year if you are persistent you will get it??
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      08-17-2014, 07:40 PM   #25
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Sorry Jose! Sucks. Happened to me my very first week of F10 ownership. It will definitely hurt resale, so try the diminished value route. This is my excuse for now buying very bright colored cars
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      08-17-2014, 08:13 PM   #26
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Sorry to see this Jose. Hope everything gets worked out.
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      08-17-2014, 08:43 PM   #27
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Quote:
Originally Posted by Hoopumpers View Post
Sorry Jose! Sucks. Happened to me my very first week of F10 ownership. It will definitely hurt resale, so try the diminished value route. This is my excuse for now buying very bright colored cars
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      08-17-2014, 09:40 PM   #28
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Quote:
Originally Posted by mainly
Quote:
Originally Posted by GNALUZU View Post
I went through this back in '05. It is possible to get diminished value. I would suggest you have the car appraised with full disclosure of the damage. Then, ask what the value would be without the damage. [By the way, you have to get it from the responsible's party insurance company. You're company won't pay you out on diminished value.]

I had an independent appraiser do one and I had my dealership put on letter head what they would offer (since the damage on my M3 was over $25k).

It took a while, about a year, but if you are persistent you will get it. I'm in the insurance industry, so I pushed the right buttons (like threatening to involve the state insurance commissioner) to get things moving along when they were stalling.

Strangely, the incident never showed up on Carfax.
i dont get it, you first said it is impossible to get diminished value, then you said in about a year if you are persistent you will get it??
Where did I say that diminished value was impossible to get?

I think it is hard to get on lower dollar amount claims (say, under $5k of damage). But, when you start to have 5 figure damage I think it is reasonable to pursue.
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      08-17-2014, 10:01 PM   #29
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Quote:
Originally Posted by GNALUZU View Post
Where did I say that diminished value was impossible to get?

I think it is hard to get on lower dollar amount claims (say, under $5k of damage). But, when you start to have 5 figure damage I think it is reasonable to pursue.
sorry, i could have sworn you wrote "it is impossible". i knew i was dyslexic , but good lord...

i even read it over like 3 times....

anyway thats good. because im definitely wanting to pursue it. the claim was $27,000. insane as it looked to me like it would be about $8-9k.

as well the car was only about 1 year old and had exactly 20k kms on it at the time of the accident.
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      08-17-2014, 10:57 PM   #30
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No worries. Best of luck with it. As long as the responsible party had a different insurance company than you have you should be able to get it.

Be persistent. It just takes time.
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      08-19-2014, 12:44 PM   #31
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Thanks Rob, Jon and others for the well wishes.

The estimate now is $14k+ and growing depending on whether or not the car has frame damage. I'll know this week.

Does anyone know where I can find BMW documentation on what type of force / impact it would take for the headrest to deploy? I looked around but couldn't find anything. I'm sure one of our forum members can readily obtain this information. Thank you.
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      08-19-2014, 03:37 PM   #32
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Originally Posted by pochesq View Post
Thanks Rob, Jon and others for the well wishes.

The estimate now is $14k+ and growing depending on whether or not the car has frame damage. I'll know this week.

Does anyone know where I can find BMW documentation on what type of force / impact it would take for the headrest to deploy? I looked around but couldn't find anything. I'm sure one of our forum members can readily obtain this information. Thank you.
I would guess that any decent service advisor/tech would be able to give you information on that (I hope).

Good luck with the repair. Hopefully no frame damage.
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      08-19-2014, 08:50 PM   #33
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So lesson learned if you get rear ended nail the throttle and KO the car in front of you and hopefully total it
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      08-20-2014, 09:01 PM   #34
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      08-21-2014, 05:00 PM   #35
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Quote:
Originally Posted by GNALUZU View Post
I would guess that any decent service advisor/tech would be able to give you information on that (I hope).

Good luck with the repair. Hopefully no frame damage.
There is some damage, which requires a rear panel replacement. Unfortunately my SA doesn't have any specific documentation regarding how to quantify the rear impact force to trigger the headrest. I'm sure there has to be something on this safety feature.

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So lesson learned if you get rear ended nail the throttle and KO the car in front of you and hopefully total it


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      08-24-2014, 05:00 PM   #36
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Pictures of the car repairs in progress. They had to replace the rear panel. Hopefully one more week.
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      04-21-2015, 12:33 PM   #37
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I just got into an accident, was hit head on by a drunk driver. $33,000 in damages. While trying to fight for Diminished value I'm feeling defenseless as I can not find any Market Value comparisons for a 2013 M5 with Frame damage and Airbags deployed. How can I fight for more DV if there isn't anything to compare against? Any advice would be appreciated.
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      04-21-2015, 01:25 PM   #38
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Glad you're OK. That headrest thing is awesome though.
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      11-21-2015, 02:09 PM   #39
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I ran across this thread today and figured I would throw my .02 in and provide some information that could potentially provide some information to you all on Diminution of Value(DOV) claims.

I am an insurance adjuster for automotive claims and I handle DOV claims on a daily basis. I was previously a liability adjuster and worked that for several years. My job requires me to work DOV claims and asses vehicle damages and repair procedures to make sure the proper thing is being done.

I want to first address a comment that was made about the threat of using the Department of Insurance(DOI). I often times have people threaten me with this. What they don't know is that if I am in the right for the state guidelines (proper contact, proper disclosure, etc...) is that I really could care less if you call the DOI. In most cases I provide the number to people and tell them to go ahead. I am not saying that I am right every time, but if you file a claim in January and wont return my calls until December and start demanding an immediate fix, don't expect to jump to the front of the line. Furthermore, if you filed your claim yesterday morning and start calling and causing problems you do not go to the top of my list.

On to DOV
While most states do provide DOV after accidents (to both first and third party) some do not. The compliance(rules) for that is made by the individual state. Also, just because DOV does exist in that state does not mean it applies to your claim. For example, in Wisconsin has third party DOV, however it only applies if you can prove that after repairs are complete that the repairs did not restore your vehicle to the pre-loss value. That does not mean that your vehicle is worth less now because of a carfax, it has to be because the repairs that were done are crap. If you admit that everything is back to the manufacturer specifications, you don't have a DOV claim in Wisconsin.

A few more things to consider in DOV.
-The first thing I do when I get a DOV claim is to pull a report in ISO and Accurint. If I find that the vehicle was previously in a wreck, the chances are pretty good that I am not going to pay you anything for DOV. I follow this to the extent that if you hit a mail box and cause $1,000 in 2014, and now in 2015 you had a loss that was 25K in damage, the diminution of value was from the first accident, not the second. If my company is not responsible for the first accident... I am not going to pay your for it.
-In DOV claims we are looking at your vehicle compared to the market. If you have a 2005 Ford F150 which has normal wear and tear for a 10 year old vehicle, then get in an accident which requires the replacement of a fender(bolt on part), you do not have a case for DOV. The vehicle is actually in better condition after the repairs are complete than it was prior to the loss.
-If the repairs that were done are crap we are actually not going to pay a DOV claim (I know in my example above I said we would), but 1 of 2 things will happen. If you selected the shop to do the repairs- it is on you to have that shop correct their crap work. If we reccomended a shop we will make that shop fix the vehicle correctly. This happens.

I assume most of you will not be selling your vehicle private party, but rather trade in at the dealership. The salesman is certainly going to tell you that the vehicle is worth less due to the accident, but when he puts it back on the lot he is not going to advertise it at a reduced price due to the accident. They are still going to sell it full price. We often have claims where someone will go to the collision center owned by the dealership for repairs. Once the repairs are complete they drive it around the lot to trade it in and are told by the sales man, "Well it was in that wreck..." Naturally they call us demanding more money. The first thing I do in this situation is call the collision center at the shop and ask the manager if he knows what the salesmen are saying about the job performed by them. This typically starts a nice fight between the two departments.

I could keep going, but I'll wrap this up. If you have a brand new BMW(or any make) and are in an accident, I think you have a strong argument for DOV. It really just depends on your states compliance. When I worked at State Farm you were pretty much only getting DOV if you lived in GA. The company I am with now we will offer it in any state and we feel nothing is set in stone and is negotiable. When a company will not work with you on DOV it may not be because they don't want to, but rather because the state does not provide for it. Complaining to the DOI will not get you anywhere.
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      11-21-2015, 03:19 PM   #40
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Quote:
Originally Posted by mainly View Post
easier said than done.

i was rear ended inmy m5 back in november, and neither my insurance company or the other party's will take responsibility. they basically say that since my vehicle was repaired back to the manufacturer's standards, there is no diminished value!!

and there wouldnt be any anyway until you sell the vehicle, which is hard to do when its been in an accident (was a $24,000 claim).

have had to drop my asking price from $88,000 to now down to $74,500. and still havent managed to sell it even at this price.

i paid ~ $126,000 new and car now has 23,000 km's (14,000 miles) on t.

I feel for you. I remember seeing the pictures of your car. It was jacked. And here I am, pissed off about the 2 door dings some asses gave me.
Obviously, If I was shopping for an expensive luxury car such as an M5; which is also known to be expensive outside of warranty, I would not want to buy that car if an accident shows up on the history report. Like in most situations, it is usually the victim that the system shits on the most.
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      11-21-2015, 03:29 PM   #41
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same thing happened on my 550i there's a little cartridge with c02 when triggered it pops out the headrest. kind of a pita to put back in tho
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      11-21-2015, 07:08 PM   #42
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Quote:
Originally Posted by M6-Coupe
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Originally Posted by alvinabed View Post
Wow.. Is that standard feature for f10 m5?

Ouch... But i think it's an easy job to fix it. It's just the rear bumper section, so no worry that anything inside might get damage.
Yes it's standard for US version and that's why the European versions (M5/M6) have different seats with no headrest like this...
Actually the European versions come with these as well as Sport seats (regular ones). However both have this feature.

In fact all F10 BMWs have this feature.
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      11-22-2015, 12:00 AM   #43
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glad you didn't get hurt! look at the diffuser!
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      11-22-2015, 09:09 AM   #44
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Quote:
Originally Posted by stealth.pilot
Quote:
Originally Posted by M6-Coupe
Quote:
Originally Posted by alvinabed View Post
Wow.. Is that standard feature for f10 m5?

Ouch... But i think it's an easy job to fix it. It's just the rear bumper section, so no worry that anything inside might get damage.
Yes it's standard for US version and that's why the European versions (M5/M6) have different seats with no headrest like this...
Actually the European versions come with these as well as Sport seats (regular ones). However both have this feature.

In fact all F10 BMWs have this feature.
Yes, most BMWs have these.
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