Tire shop chipped my CC rotor - anything to worry about?

[MFM5]

Had new wheels and tires installed and noticed one rotor was chipped. The tire shop manager removed the wheel personally to investigate and saw scrapes on the inner wheel barrel that were fresh and said he would make it right. I'm just not sure if the chipped edge is anything to worry about. Anyone with a similar experience?

[induc916]

I would have them replace both the rim or refinish atleast and defiantly the rotor.

[fbfitz46]

The rotors integrity is now compromised and would need to be replaced. See the link below to BMW's carbon ceramic brake technical bulletin, specifically pages 20 & 21 for your issue. I wouldn't run the risk with a crucial part like your brakes.

Link: https://documentcloud.adobe.com/link...7-716b2e8f2b10

[MFM5]

Originally Posted by fbfitz46

The rotors integrity is now compromised and would need to be replaced. See the link below to BMW's carbon ceramic brake technical bulletin, specifically pages 20 & 21 for your issue. I wouldn't run the risk with a crucial part like your brakes.

Link: https://documentcloud.adobe.com/link...7-716b2e8f2b10

Thanks for link. This is the info I needed...much appreciated.

[M5Rick]

The shop is liable, fitter wasn't aware of procedure for removal of wheel and also the wear indicator on disc is visible.

[BeachM5nster]

Originally Posted by MFM5

Had new wheels and tires installed and noticed one rotor was chipped. The tire shop manager removed the wheel personally to investigate and saw scrapes on the inner wheel barrel that were fresh and said he would make it right. I'm just not sure if the chipped edge is anything to worry about. Anyone with a similar experience?

theyre gonna love replacing the most expensive component of an expensive carbon ceramic brake setup. ~$2,000 a piece for the fronts rotors if im not mistaken... and yes, you need a new rotor and if that hadnt happened CC rotors last for "lifetime" ---100k miles +

a tire shop cross threaded almost every lug bolt on a new 750 a few weeks ago. it sucks its so hard to get such simple things done right. too much trouble to hand thread a few threads deep first

[OneExtra]

100% new rotor needed. I would ask BMW if they need to be replaced in pairs or just one though as with steel its not recommended to just swap one side

[M5Rick]

Because of the cost of carbon discs and depending on the how big the shop is I don't think they'll immediately agree to replace but could contribute a percentage for their mistake and keeping in mind of how the discs are already worn.

[Craze]

They actually look quite new

When worn the marks look different

It starts as full circle

[E F10 M5]

Need Replacement for sure. My buddy purchased a Corvette ZR1, Dealer provided him Blue plastic covers for the Ceramic Rotors. During maintenance or working on your car, its Protected.

[AirBull]

Originally Posted by BeachM5nster

theyre gonna love replacing the most expensive component of an expensive carbon ceramic brake setup. $2,500 for fronts rotors if im not mistaken... and yes, you need a new rotor and if that hadnt happened CC rotors last for "lifetime" ---100k miles +

a tire shopped cross threaded almost every lug bolt on a new 750 a few weeks ago. it sucks its so hard to get such simple things done right. too much trouble to hand thread a few threads deep first

I had to get a flat tire repaired a couple of months ago and I went to a "good" local Discount Tire (that far better than most others, usually took the time to take care of your car and wheels compared to other local shops,) and they still managed to break my jackpad adaptor with me standing right next to them with my BMW jackpad in my hand. Oh yeah, "I've got it."

I wonder if shops nowadays have to carry additional insurance if they are going to expose themselves to the liability of working on vehicles with ceramic rotors? There is an interesting article below that describes these ceramic brakes as the "used car plague." I'm not sure I'd want the liability myself, talk about an expensive PITA if I chip my own rotor just taking a wheel off in my garage. And to boot, they are less practical/useful (take time to build up heat so they squeak and don't even stop as good until they warm up,) on the street, which is where you spend most of your time.

I look forward to going down to COTA in a couple of weeks for BMW M track days and trying out some new M cars with ceramic brakes on the track, but those are the two primary parts of the equation that fit my criteria for using ceramic brakes - 1) I don't own and thereby pay to maintain them and 2) they are for use on a closed track.

https://www.autotrader.com/car-news/...-plague-267318

[MFM5]

https://www.autotrader.com/car-news/...-plague-267318[/QUOTE]

DeMuro makes a good point regarding resale of cars with CC brakes, which I did not consider when I purchased the car. The chipped rotor pictured in my original post is from a 2015 with 42K miles. I plan on keeping the car for five years. When it does come time to sell, the car will likely have close to 100K mikes and need rotors. At least I don't have to worry about it for another 60K miles.

Just got off the phone with the Discount Tire store manager, and he said their claims dept will be giving me a call.

[MFM5]

Update...been playing phone tag with Discount Tires' 3rd party claims administrator so nothing new to report. I called the local BMW dealer for a quote to replace one front rotor...
Parts $6,770.30
Tax $558.55
Labor $100.00

Total $7,428.85

I need to ask the service advisor for a list of required parts because the rotor MSRP is $4,231 so not sure what other parts are in the quote.

Looking on the web, the best price I found for the rotor is $3,830 from Turner Motorsport. It will be interesting to hear the response from claims administrator when we finally connect.

[BeachM5nster]

Originally Posted by MFM5

Update...been playing phone tag with Discount Tires' 3rd party claims administrator so nothing new to report. I called the local BMW dealer for a quote to replace one front rotor...
Parts $6,770.30
Tax $558.55
Labor $100.00

Total $7,428.85

I need to ask the service advisor for a list of required parts because the rotor MSRP is $4,231 so not sure what other parts are in the quote.

Looking on the web, the best price I found for the rotor is $3,830 from Turner Motorsport. It will be interesting to hear the response from claims administrator when we finally connect.

im not sure thats correct.. i was pretty sure cc brake setup was $10k option
front rotors $2500 a piece .. $5k
rear rotors 1500pc .. $3k
4pads -$2k

and calipers are basically the same if not the same just painted gold so u know the car had CC brakes with a glance so not included in the option’s price..

correct me where im wrong anybody, but i swear $7k for one rotor and it’s install is bonkers.. cant be right..

[BeachM5nster]

Originally Posted by MFM5

Update...been playing phone tag with Discount Tires' 3rd party claims administrator so nothing new to report. I called the local BMW dealer for a quote to replace one front rotor...
Parts $6,770.30
Tax $558.55
Labor $100.00

Total $7,428.85

I need to ask the service advisor for a list of required parts because the rotor MSRP is $4,231 so not sure what other parts are in the quote.

Looking on the web, the best price I found for the rotor is $3,830 from Turner Motorsport. It will be interesting to hear the response from claims administrator when we finally connect.

and i failed to mention, i predict discount tire is not going to pay for that..

but they will probably ban any work on cc brake cars in the near future