| 10-19-2013, 02:40 AM | #23 | |
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 Here in the UK my X3 35 D M Sport had a steering fault from day ONE, BMW Listers bent over backwards to fix it and gave me a top quality car for a month. Thats the service I expect. If my M5 suffered like that I would get a loan M5 till it was sorted, end of story. That service is total Shite.  PS) If the dealer did not have the M5, bmw UK would supply one.
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| 10-19-2013, 08:18 AM | #24 |
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agree with John that's very poor indeed.
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| 10-19-2013, 09:32 AM | #25 |
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///M service has been so sh*tty and frustrating for me as well. It's enough to drive me to another marquee. I've tried 2 local dealers with zero success. Give them a crap review (when they spam you about it incessantly) and it will get their attention. 2nd dealer offered to flat bed my car back in to service bay. Honestly though, I don't believe it will make any difference. You are correct that these knuckleheads know nothing about the M cars. They work on 135i models all day.
Conversely, my Porsche service experiences have been nothing short of delightful. Yes, that is actually the word I just used to describe an interaction with a car dealer 
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| 10-19-2013, 10:46 AM | #26 | |
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 , well impressed these guys new there stuff.
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| 10-19-2013, 02:10 PM | #27 |
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hybrid Porsches? and BMW get beaten up for changing its ethos!
Neil.
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| 10-19-2013, 02:56 PM | #28 | |
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. I had a ninety mile drive home tonight and nothing changed. Still no throttle response, no steering firmness in sport or sport plus, as far as the Edc ( suspension) it is hard to tell. The car says it is in mdm or disc off, but who knows ? I guess what really has me confused now is should it take 200 miles of driving for the car to respond to the M settings ? I know when I had the car brand new it responded to the different M settings immediately. I also spoke with my SA about it while driving home and he said at this point I will probably have to file a claim and bmw will either send somebody to the dealership to look at my vehicle or my vehicle may get shipped to New Jersey or South Carolina for further investigation. Either way there is no more I can do now but wait. It is now deer hunting season, so the M 5 is going in the garage for hibernation mode until bmw decides when they would like to look at it. My SA told me the process can take 1-2 months. Till then my mind is off the M5 and onto hunting. 
. Torn between two emotions.
