Beverly Hills BMW service advisor?

[Coletrain]

Does anyone have a good service advisor at Beverly hills BMW. Gerd used to be my guy and he retired. I've had two jack asses since Gerd left and was hoping for a good recommendation

Thx

[rjdoc74]

Originally Posted by Coletrain

Does anyone have a good service advisor at Beverly hills BMW. Gerd used to be my guy and he retired. I've had two jack asses since Gerd left and was hoping for a good recommendation

Thx

Run from that dealership. Don't walk, run. I had a 1200 mile service done on my M5 and had a terrible experience. My understating is that the dealership changed ownership and now all went downhill. Bummer I live 2 miles away but will never ever go back again.

[Greer]

Hi Cole:

Nice seeing you on La Brea today with your new M5. Go to Dung Trin. He is the best service advisor at BMW. Best, Gene. AKA "Greer" on M5Post.com

[Axvel]

Originally Posted by rjdoc74

Run from that dealership. Don't walk, run. I had a 1200 mile service done on my M5 and had a terrible experience. My understating is that the dealership changed ownership and now all went downhill. Bummer I live 2 miles away but will never ever go back again.

+1, They put 96 miles on my 1200 miles service and when i called the Service GM and asked to pull the cameras on who did it, he said their DVR System crash, yeah right i call BS on it. I even told the guy that i took an iPhone pic before i handed my keys to the Valet, and i snapped the 2nd pic when i picked it up. He was unsure of what to say. I think he did it himself. Run from that place, it is close to my job, but i will never go there again.