06-06-2013, 06:12 PM | #1 |
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Steering feel getting better ?
Strangely, after I had my clunking suspension fixed (they did some work on the front suspension as part of the same fix) my steering seems to have a little more feel. I can really feel where the front wheels are pointing how whereas before it felt a touch vague.
It is kind of strange I know and doesn't really make any sense, but it definitely feels better. Has anyone else who has had the suspension fix noticed this ? |
06-06-2013, 06:19 PM | #2 | |
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06-07-2013, 01:09 AM | #3 |
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My car is with the service dept now, but they are claiming (again) that they cannot hear the clunk, and that the SIB they have is not relevant for my build date :bs:
Any info I can use to help them help me?
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06-07-2013, 07:05 AM | #4 |
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Find a new service dept. You shouldn't have to appeal to the forums for info to arm yourself against the dealer. They should be bending over backwards to help you.
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06-07-2013, 08:01 AM | #5 | |
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Apparently, east coast service relationships are different than out here.
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06-07-2013, 10:57 AM | #6 |
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You can always call BMW NA and confirm whether the SIB applies to your vehicle and have them sort it out. If it does apply, then they will call your service deparment manager and let them know. BMW NA will always have the last say on these matters. But please, do not go back to the same service department again......
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06-07-2013, 11:08 AM | #7 |
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Does anyone have the official SIB number?
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06-07-2013, 11:24 AM | #8 | |
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My experiences at the (new) BMW of Rockville, as well as BMW of Silver Spring (Tischer) and Passport BMW, have all been very good -- they really seem committed to quality service and I haven't had any issues even with my (lightly - exhaust, springs, tune) modded M5. |
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06-07-2013, 02:54 PM | #10 |
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I saw this on the BMWTechinfo site:
SI B27 02 13 Intermediate and Special Transmission June 2013 Technical Service This Service Information bulletin supersedes SI B27 02 13 dated May 2013. designates changes to this revision SUBJECT Knocking Noise from Driveline During Low-speed Turning MODEL F01 F02 F06 F07 F10 F12 F13 All with xDrive produced to 5/2012 situation A cracking or knocking noise is heard from the driveline on sharp turns at low driving speeds (<15 mph). cause Software calibration error in the transfer case control unit (Longitudinal Torque Module or LMV) procedure Program the vehicle using ISTA/P 2.49.3 or later. Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software. For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming. Note: When the ISTA system message displays: Battery voltage only “XX.XX” V. Please connect the charger. Please note the displayed battery voltage reading in the repair order comments section. warranty information Covered under the terms of the BMW New Vehicle/SAV Limited Warranty or the BMW Certified Pre-Owned Program. Defect Code: 27 10 22 02 00 Labor Operation: Labor Allowance: Description: 00 00 006 Refer to KSD2 Performing “vehicle test” (with vehicle diagnosis system – checking faults) and if necessary, also 61 21 528 Refer to KSD2 Charging battery and 61 00 730 Refer to KSD2 Programming / encoding control unit(s) Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the “Search” button, and then enter the applicable flat rate labor operation in the FR code field. If a control module was working properly and/or had no related faults stored prior to vehicle programming and it fails to program correctly or requires initialization, this additional work must be claimed with separate labor operations under the defect code listed above; refer to KSD2. Cheers !!
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06-07-2013, 03:10 PM | #11 |
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Strange to me, doesnt warranty work get billed to BMW? I know my dealership asked me to please use them for sevice since I come from far away.
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06-07-2013, 10:55 PM | #12 | |
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06-07-2013, 11:10 PM | #13 |
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This is for xDrive cars - it implies the knocking noise at low speeds on front wheels is called by the AWD differential programming. Has nothing to do with the M5.
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