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      05-21-2012, 08:47 PM   #1
beanboy
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Anyone else here order on 'launch day' and still not have allocation?

I ordered the day ordering went live and still haven't received my allocation. FWIW I requested September 10 or so European Delivery.

Anyone else order several weeks ago and still not have allocation? Dealer says they haven't gotten allocation on any of their M5 orders (and they are a very large dealer) so I don't know if ED has anything to due with the delay or not...

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      05-21-2012, 09:13 PM   #2
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Are you doing European Delivery or U.S. Delivery? ED is not taken from Dealer's allocation. If your dealer tells you otherwise, then your dealer does not know anything about European Delivery or is misleading you. As far as U.S. delivery is concerned, somebody has posted that he has received his production number from his dealer. Many people including myself who chose ED have received their production numbers and pickup dates/times in Munich.
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      05-21-2012, 09:56 PM   #3
beanboy
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They haven't received production #s on any cars yet.

I'm doing ED.

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      05-21-2012, 10:18 PM   #4
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Quote:
Originally Posted by beanboy
They haven't received production #s on any cars yet.

I'm doing ED.

Parker
Then they don't know what they're doing or they are feeding you a line. I had a delivery date/time within 48 hours of my request to BMW NA Special Sales (as they promised in their auto-reply email) and a production number a day or so after.
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      05-21-2012, 11:28 PM   #5
beanboy
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Anyone got a phone # I can call to investigate W-T-F is going on then?

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      05-22-2012, 02:05 AM   #6
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Special Sales Department - European Delivery

Phone: 1-800-932-0831
E-mail: bmweuropeandelivery@bmwna.com
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      05-22-2012, 08:10 AM   #7
SleepTight
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Also doing ED. Also ordered on Day 1. Also have not received a production number.
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      05-22-2012, 08:24 AM   #8
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Quote:
Originally Posted by SleepTight View Post
Also doing ED. Also ordered on Day 1. Also have not received a production number.
Sleep you need to check on this. I received a PN about a day after order went in with a Reservation Letter email from BMWEuropeanDelivery@BMWNA.com
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      05-22-2012, 08:49 AM   #9
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I just received in the mail the BMW European Delivery Program Kit. Hope you guys got yours too!
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      05-22-2012, 10:09 AM   #10
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Quote:
Originally Posted by beanboy View Post
They haven't received production #s on any cars yet.

I'm doing ED.

Parker
Beanboy ... I was experiencing the same issues as it sounds you are for I'm in a small market and I suspected my dealer didnt really understand ED much less the initial launch of this car. I'd call the Service number provided in the other response to this thread. When I did, I found out that there were a number of clerical errors including a simple email address error that prevented them from getting the order confirmed. Once that was corrected, I had my production number and Welt Date/Time and ability to track on the web within a few hours! Good luck!
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      05-22-2012, 10:44 AM   #11
chillin4now
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Quote:
Originally Posted by nybimmerfan View Post
I just received in the mail the BMW European Delivery Program Kit. Hope you guys got yours too!
Just got mine as well. Everything included is online, but nice to get another form of confirmation.
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      05-22-2012, 08:06 PM   #12
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I have a production number but no other details. Might need to call the dealer!
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      06-01-2012, 02:57 PM   #13
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Quote:
Originally Posted by philly-dee View Post
Just got mine as well. Everything included is online, but nice to get another form of confirmation.
How long did it take to get the ED kit in the mail? I received the confirmation email with my production number and pick-up time on Tuesday, May 22. Thanks!
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      06-01-2012, 03:27 PM   #14
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How long did it take to get the ED kit in the mail? I received the confirmation email with my production number and pick-up time on Tuesday, May 22. Thanks!
Maybe 3 days after email. You should be seeing it soon.
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      06-02-2012, 07:06 AM   #15
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Took mine a little longer, maybe week and a half to two weeks.
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