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      10-15-2012, 10:31 AM   #1
acedaking
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why is my dealer saying my car hasnt arrived

according to bmwusa.com my car has been at the dealer since friday. any idea on what i should do?
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      10-15-2012, 11:01 AM   #2
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call them out on it...?
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      10-15-2012, 11:18 AM   #3
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call them out on it - MB tried this with me b/c I specified a delivery date to coincide with my lease. They were just going to let my car sit at the port for a month - i called them on it and they gave me $1k off to make up for it.
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      10-15-2012, 03:52 PM   #4
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The information available online at bmwusa.com is the most unreliable source of information available to you - it is almost always wrong/delayed by weeks or months, etc.

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      10-15-2012, 03:54 PM   #5
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I would not trust the BMW site. My car still shows enroute, and I have been driving it since last Friday!
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      10-15-2012, 04:58 PM   #6
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Quote:
Originally Posted by Bimmer6 View Post
I would not trust the BMW site. My car still shows enroute, and I have been driving it since last Friday!
What a shame. With all the cool things BMW is capable of their website timeline is useless. Why do they have it if it is 2 days to 1 week off. Luckily my dealer and I have a good relationship and I get daily updates, but why can't they allow the customer to have the same info available as to the dealer?
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      10-15-2012, 05:07 PM   #7
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Originally Posted by aculeg87 View Post
What a shame. With all the cool things BMW is capable of their website timeline is useless. Why do they have it if it is 2 days to 1 week off. Luckily my dealer and I have a good relationship and I get daily updates, but why can't they allow the customer to have the same info available as to the dealer?
I tracked mine through the whole process and it was spot on.
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      10-15-2012, 06:04 PM   #8
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I tracked mine through the whole process and it was spot on.
Thats the first I've heard. Mine has been over 24 hours off. Enjoy your car
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      10-15-2012, 09:17 PM   #9
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I have the opposite problem. The BMW site still says finishing touches but the car is already sitting in my garage. It seems so random. Maybe I have ur car. Good luck.
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      10-16-2012, 07:18 PM   #10
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Quote:
Originally Posted by acedaking View Post
according to bmwusa.com my car has been at the dealer since friday. any idea on what i should do?
Dude!!! i just saw your CA drive by with your car!!!!! Lol...seriously I hope you find your car soon.
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      10-26-2012, 02:09 PM   #11
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BMW site is not too bad... based on tracking with my VIN#, I followed it using the shipping company's tracking page...ship just reached NY yesterday... So if the ship makes port, and you know your car is on that ship, then you've got a pretty darn good idea where the car should be. So, right on que, MYBMW just changed from En-Route to Finishing Touches TODAY so that corresponds to the ships info... pretty spot on. Now we'll see how long it takes to get from NY to CT. Dealer says 5 days tops. Getting excited now!!
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      10-26-2012, 02:36 PM   #12
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I took my 1980 320i in for an oil change and they gave me your M5 as a loaner.

Your steering wheel is tough to use, it gets really slippery when eating fast food.

Plus the trunk is too small to fit compost in it. Had to make 2 trips.
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      10-26-2012, 05:17 PM   #13
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Originally Posted by LAKEOM5 View Post
I took my 1980 320i in for an oil change and they gave me your M5 as a loaner.

Your steering wheel is tough to use, it gets really slippery when eating fast food.

Plus the trunk is too small to fit compost in it. Had to make 2 trips.
You are so mean.
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