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      05-13-2013, 05:42 PM   #1
PatrickC23
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How do you escalate complaints regarding Euro Delivery expectations? Say if your car is not delivered in the promised time period. Is it the 800 number and thats it?
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      05-13-2013, 05:53 PM   #2
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Originally Posted by PatrickC23 View Post
How do you escalate complaints regarding Euro Delivery expectations? Say if your car is not delivered in the promised time period. Is it the 800 number and thats it?
You mean for re-delivery? Yes the it's the 1-800 number. Some of the people who work at customer relations are quite useless. Don't even bother talking with the first person who answers your phone, instead ask directly for Tina Gunn at BMW Customer Relations. Ask for her extension and only talk to her, she will get your M5 to you, trust me. Good luck!
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      05-13-2013, 05:56 PM   #3
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Escalated! Thanks RPI
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