M5POST
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Go Back   M5POST - BMW M5 Forum > F10 M5 Forum > F10 M5 Pricing, Ordering, Tracking, and European Delivery

Post Reply
 
Thread Tools Search this Thread
      05-13-2013, 06:42 PM   #1
PatrickC23
Colonel
PatrickC23's Avatar
United_States
70
Rep
2,128
Posts

Drives: '16 991.1 911 GTS, '16 F85 X5M
Join Date: Apr 2012
Location: NNJ

iTrader: (0)

Garage List
2013 BMW ///M5  [0.00]
Complaints

How do you escalate complaints regarding Euro Delivery expectations? Say if your car is not delivered in the promised time period. Is it the 800 number and thats it?
__________________
2016 991.1 911 Carrera GTS
2016 F85 X5M - Carbon Black/Mugello Red
Appreciate 0
      05-13-2013, 06:53 PM   #2
RPiM5
Major General
RPiM5's Avatar
574
Rep
6,638
Posts

Drives: Pearl Mexico Blue F10 M5(Mika)
Join Date: Apr 2012
Location: Sunny San Diego

iTrader: (0)

Quote:
Originally Posted by PatrickC23 View Post
How do you escalate complaints regarding Euro Delivery expectations? Say if your car is not delivered in the promised time period. Is it the 800 number and thats it?
You mean for re-delivery? Yes the it's the 1-800 number. Some of the people who work at customer relations are quite useless. Don't even bother talking with the first person who answers your phone, instead ask directly for Tina Gunn at BMW Customer Relations. Ask for her extension and only talk to her, she will get your M5 to you, trust me. Good luck!
__________________

Appreciate 0
      05-13-2013, 06:56 PM   #3
PatrickC23
Colonel
PatrickC23's Avatar
United_States
70
Rep
2,128
Posts

Drives: '16 991.1 911 GTS, '16 F85 X5M
Join Date: Apr 2012
Location: NNJ

iTrader: (0)

Garage List
2013 BMW ///M5  [0.00]
Escalated! Thanks RPI
__________________
2016 991.1 911 Carrera GTS
2016 F85 X5M - Carbon Black/Mugello Red

Last edited by PatrickC23; 05-13-2013 at 07:03 PM.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 08:42 AM.




m5post
m5post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST