The laser jammer product is great. However the Net Radar product has been disappointing:
1) The lockouts feature is pathetic. It barely works and you have to lock out the same source multiple times from different directions. In addition there is no auto lockout, and while he does have a feature that blocks all K band alerts along a route, that feature will unlock the same ones it blocked if you drive the same route twice. This is very poor design. Valentine, Escort, and Stinger all have a functional auto lockout function, Net Radar does not.
2) The entire system is highly dependent on using a phone app: You need to use a phone to be able to access lockouts as well as detailed visual alerts because there is no display. However if you use a phone then it won't send alerts to the external speaker, only to the phone's speaker which isn't loud enough for a performance car. This has been an issue for a while and several people have raised it but he just sweeps it under the carpet. Again this shouldn't be complicated - Escort and Valentine know how to use both a system external speaker and a phone speaker at same time, why can't Net Radar?
3) For Android users there is no option of HFP alerts (using Bluetooth protocol to simulate a call over car speakers). This is an Android limitation but it underscores the idiocy of not enabling simultaneous use of the external speaker with the phone speaker.
4) He sold people front and rear antennas since June, but he hasn't issued an update for the Arrows. So when you encounter a radar threat it alerts forever because it can't filter it out once you pass it since it isn't assessing direction, and you can't tell if you passed it because no arrows. Part of the problem here is also structural. The company making the radar (Net Radar) and the company making the Antilaser platform are different companies. So Net Radar has insufficient control over prioritizing the development agenda for the ALP App which is needed to deliver the full functionality of their product - this is probably why the arrows missed their original delivery date and the company hasn't announced a revised delivery date for this feature.
5) The range isn't exactly spectacular. In fact it is usually the weakest of the installed detectors. Look at the attached chart and you will see what I mean. It is beaten by Stinger, 9500CI, STIR+ and Radenso HD+. When you consider the escort is a 9 year old product, this is unimpressive.
The issue is the owner of Net Electronics who is also the US distributor of Antilaser is a guy who doesn't accept feedback. If you look at most forum posts, where someone raises an issue, his response is often to convince them there is no issue or to say the issue is unimportant and not worth prioritizing. My personal feeling is been that he:
1) Takes the position that he is always right and the customer is always wrong whenever you attempt to give feedback. For instance to have smart control of the system (e.g. Lockouts) you need a phone interface. But if you use Android you can't use an external speaker which makes alerts impossible to hear if your playing music. It you use iOS you will find the support is limited and updates are lagged by a few months.
2) He doesn't prioritize the radar product development relative to the lidar which means the NetRadar feels like an unsupported product. While the underlying issue may be he has difficulty influencing Antilaser's app development I find that he himself seems to downplay the priority of radar updates.
3) He is downright abrasive. When I raised issues with the product he instructed moderators on the radar forum to shut down my feedback. I assume he has the moderators on his side due to financial incentives such as product discounts. However this behavior in itself underscores his contempt for customers.
4) BTW He had a conflict with the owners of 6Speed because when he was a sponsor he didn't want to respond to PMs. In the end he ended up dropping 6Speed sponsorship because he wouldn't accept the rules.