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2016 550
I have a 2016 550. Warranty expired in May. Got back from a 2 week vacation 3 weeks ago to find the entire leather dash had constricted and pulled back from the windshield. Dealer said they can't do anything. Appealed to BMW of North America who said they took it under consideration but denied to assist. My dealer said this happens a lot. Sounds like a manufacturing defect to me.
Also thinking it could be the COVID disinfectant spray the dealer used when I had it serviced in May that dried out the dash further. I am going to try and find out what chemical they are using.
Any thoughts on how to get this repair by BMW without having to come out of pocket of have it repaired elsewhere at a reasonable price? BMW said it was a $5k repair job.
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