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The whole rental car industry is in shambles. They can thank Uber, Lyft, and Turvo, not to mention their own poor customer service.
Last summer I tried to rent in Minneapolis, yet Hertz had nothing available months in advance except for Tesla. Instead, I was able to rent an A4 from the Audi dealership that is just a few blocks from the MSP airport.
I was a Hertz Presidents Club member for more than a decade. They lost me.
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