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      09-18-2019, 11:57 AM   #34
Fletch61
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Drives: 2014 M5 / 2013 M5
Join Date: Dec 2018
Location: CA, WI

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2014 BMW M5  [0.00]
It seems that they have disappeared again. I submitted a ticket for my OTS tunes 6 days ago and have not heard a word. It is interesting .... I had a connection problem with my computer and tablet initially and Anthony responded via email and walked me through the issue quickly. The last ticket for the tunes is assigned to Shiv and I have heard nothing.

I know that they are developing and testing but that isn't an excuse for poor end user service. I own a business ... If I took 6 days (and counting) to respond to a clients email inquiry I would quickly be out of business.

Come on guys you have to do better on after purchase support. I am the second owner of the tablet after purchasing it from a forum member. Maybe if you are not the original purchaser you get ignored or pushed to the back of the line?

Whatever the case I am still waiting for OpenFlash to impress me. At this point, if someone asked me for a positive recommendation I would not be able to give it.
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2014 M5 - Azurite Black Metallic
Cashmere Beige and Black Interior
Carbon Ceramic Brakes
BMW Factory Racing Steering Wheel
OpenFlash Stage One
Appreciate 1
Dumpspec570.00