Quote:
Originally Posted by smallgirl
So this is an interesting thread - seems to not necessarily apply to 2013 or 2014 F10 models - kind of hit & miss depending on your dealer. So far my dealer (Calgary BMW) is not willing to listen - at best they've said that they will inspect, clean & brush off any residue brake dust - thats it!!
I still stand by my statement that us Canadian boys are getting a raw deal.
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Not necessarily. I'm currently in El Paso TX with a 2014 M5. Brakes have squealed since day one. At first I tried different wheel cleaners with a power wash, but the squeal always returned after a couple of days.
During the 20K mile service I asked the service advisor to address the brake squeal and even provided the SIB number! When the work was completed the service manager advised me that the aforementioned SIB did not apply to my car and the brakes were fully functional!
Since then I've tried to contact the GM but she has not made any attempt to contact me. So I filed a complaint with BMW NA.
If anyone is ever driving through Texas, I highly recommend avoiding BMW of El Paso. I can only assume the GM's only concern is new car sales? It is the worst BMW dealership I've dealt with in the US.