05-13-2013, 05:42 PM | #1 |
Colonel
196
Rep 2,245
Posts
Drives: '16 991.1 911 GTS, '16 F85 X5M
Join Date: Apr 2012
Location: NNJ
|
Complaints
How do you escalate complaints regarding Euro Delivery expectations? Say if your car is not delivered in the promised time period. Is it the 800 number and thats it?
__________________
2016 991.1 911 Carrera GTS
2016 F85 X5M - Carbon Black/Mugello Red |
05-13-2013, 05:53 PM | #2 |
Major General
3149
Rep 7,933
Posts |
You mean for re-delivery? Yes the it's the 1-800 number. Some of the people who work at customer relations are quite useless. Don't even bother talking with the first person who answers your phone, instead ask directly for Tina Gunn at BMW Customer Relations. Ask for her extension and only talk to her, she will get your M5 to you, trust me. Good luck!
__________________
|
Appreciate
0
|
05-13-2013, 05:56 PM | #3 |
Colonel
196
Rep 2,245
Posts
Drives: '16 991.1 911 GTS, '16 F85 X5M
Join Date: Apr 2012
Location: NNJ
|
Escalated! Thanks RPI
__________________
2016 991.1 911 Carrera GTS
2016 F85 X5M - Carbon Black/Mugello Red Last edited by PatrickC23; 05-13-2013 at 06:03 PM.. |
Appreciate
0
|
Post Reply |
Bookmarks |
|
|