09-24-2012, 12:12 PM | #221 |
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anybody heard anything about their lease being pro-rated or a payment subsidy because of the recall?
i asked my sales manager, she says she is not sure yet.
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09-24-2012, 12:14 PM | #222 |
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I sent BMW USA an email this morning asking the same thing. Will let you know what I hear.
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09-24-2012, 12:28 PM | #223 | |
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Below is an email I sent the VP of Marketing for BMWNA Saturday Morning. I happen to meet him in Monterey CA during the BMW show at the Monterey car weekend last month at which time he gave me his contact info. We'll see if he responds.
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09-24-2012, 12:38 PM | #224 |
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Awesome! Let's hope that he responds with a real answer. Good job!
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09-24-2012, 12:56 PM | #225 |
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How about posting his email so we can all email him with our concerns?
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09-24-2012, 01:03 PM | #226 |
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I took delivery of my F10 M5 last week ...
2 days later BMW NA contacted me and informed me I had to return the M5 for the recall ... I dropped her off over the weekend ... BUMMER!! |
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09-24-2012, 01:25 PM | #227 | |
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09-24-2012, 01:25 PM | #228 | |
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Might want to google "duty to mitigate damages" before being so smug (or at least delete your public postings). I think if they offer to send a flatbed to you with a nice loaner, then you'd be screwed if you declined it and then your engine blew up..... Doesn't mean that they might need to compensate you somehow for lack of use of your M5. |
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09-24-2012, 01:34 PM | #229 |
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09-24-2012, 01:40 PM | #230 | |
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Anyone thought of getting the media involved? Not sure what that will do for us. Maybe an organized protest in front of our local dealers...j/k |
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09-24-2012, 02:09 PM | #231 | |
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I want BMW's attention focused solely on getting the replacement pumps manufactured and into U.S. service centers as quickly as possible. I do not want BMW to be distracted by sensationalist stories in the media. I also fail to see the point of further attempts to generate negative publicity by owners of the cars themselves. Most of us purchased these cars rather than leased, and I don't see why we would want to do anything to negatively impact the cars' resale value by drawing further attention to the recall. My new M5 has been in the shop or disabled for the majority of days that I've owned it. Believe me, I feel everybody's pain, but there's no point in losing perspective. At the very least, we should wait and see what BMW offers to compensate us for this ordeal before we go throwing temper tantrums. There will be plenty of time to worry about compensation after the new oil pumps are in and our cars are back on the road. With regard to a potential Lemon Law claim, most states require four attempted repairs of the same problem or thirty days of loss of use before a return of the car can be forced. By my calendar, BMW still has 26 days to get the parts to our dealers and get them into our cars before a Lemon Law claim accrues. Here's hoping it doesn't take anywhere near that long to get us back driving our cars. |
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09-24-2012, 02:11 PM | #232 | |
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At the end of the day I am a businessman and I expect to get what I paid for regardless of lease or outright purchase. I am paying hard earned money for something that I cannot use with no firm time line on resolution. Would you just give money to someone for a product that you cannot use? You are obviously successful enough to be able to afford a car like this so I would assume you wouldn't just throw money away. I dont think its unfair for customers to be asked to compensated for this problem. The only person, that I know of, that deserves significant compensation for his loss is BarryB. |
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09-24-2012, 02:47 PM | #233 | |
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09-24-2012, 02:48 PM | #234 |
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I'm curious whether any affected owners have not yet heard from BMW NA?
I contacted my dealer on Friday, when I read the news on this site. He gave me the same instructions - don't drive it - and had a loan car sent to me this morning. Of course, I want to believe that my car is fine because I didn't get the call from BMW NA. Let me just give a quick rant about my 2006 E60: - VANOS Oil leak recall - engine replacement at 8k miles - clutch replacement at 12k miles - purchased it out of 4 yr lease (biggest mistake ever) and no extended warranty was available... hydraulic transmission pump goes out week later and cost me $8k. - sold the car immediately at auction and here i am again. Wash, Rinse, Repeat. |
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09-24-2012, 02:51 PM | #235 | |
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Last edited by mdernst; 09-24-2012 at 03:04 PM.. |
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09-24-2012, 03:02 PM | #236 |
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Just a question that intrigues my business mind, open to the affected. What would you consider to be "adequate compensation"? Excluding BarryB since his vehicle actually went down with the suspected fault.
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09-24-2012, 03:06 PM | #237 | |
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09-24-2012, 03:10 PM | #238 |
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Just spoke to my dealer and they have zreo info from BMWNA. I do agree that a minimum they should be giving everyone an update with the timeline.
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09-24-2012, 03:11 PM | #239 | |
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If only I could have found something more pleasing... |
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09-24-2012, 03:11 PM | #240 |
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09-24-2012, 03:15 PM | #241 | |
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My story is I have a car supposed to go into production next week. The only reason I know that is not happening is because I read the forums-Strike 1. They should be contacting me. I have a lease ending (not BMW) around the anticipated time I was expecting my M5, now what?- Strike 2. I emailed BMW NA, and BMWAG, no one has gotten back to me yet. I called BMW NA. They have not been told anything substantial to relay to me for my predicament. I was told I should call me dealer and maybe upper management will have other avenues to explore by means of talking to reps. Strike 3 and 4. I'm livid. They are just going to try and keep people like me on the hook and offer nothing. Meanwhile from a business perspective I feel this is a fatal tactical error. They should be reaching out to people like me at this point. Why? because I could withdraw my deposit and buy another car. As opposed to the unfortunate ones who are currently stuck with their M waiting to be fixed. I have freedom to go elsewhere, therefore I feel compensation should be an incentive for me to stay loyal to my decision to get the M5. If you disagree so be it, but I am a business man and thats how I think. You may call it opportunistic, I call it necessary. Good luck to all of you. |
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09-24-2012, 03:16 PM | #242 |
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Maybe they don't know yet? If it is a supply issue getting new pumps, they may be pushing the supplier to get a timeline as well at this point...
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