09-22-2012, 09:56 AM | #111 | |
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Garage List 2022 BMW M5 CS [0.00]
2020 BMW M340i Xdrive [0.00] 2019 BMW M2 Competi ... [0.00] 2003 BMW DINAN S3 M5 [0.00] 2017 BMW 30 Jahre M3 [0.00] 2016 BMW M4 GTS [0.00] 2015 BMW 30 Jahre M5 [0.00] 1995 BMW M3 [0.00] |
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09-22-2012, 10:03 AM | #112 |
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BMW needs to make a gesture to make this right. Shutting down ~100% of your early adopter for at least three weeks after only a couple of weeks of ownership is a HUGE enthusiasm deflator for you biggest fans.
Instead of offering a free payment (~$1500 or whatever), I think they should offer a free 100K warranty on the engine and $2000 discount on the comprehensive extended warranty package. A few bucks in your pocket is nice, but for me it won't address the (perhaps irrational) nagging sense that the car may have further related problems down the road (which is, in my view, what happened with the early E60s that later had VANOS issues). My proposal would send the message that BMW is stepping up to the plate and underscoring their commitment to quality, and also giving special acknowledgment to those who plunked down $100K (mostly without a test drive) on this new model based solely on total confidence in the BMW and //M brands. There is also a selfish reason for BMW to do this: if all these cars are out of commission for 3-4 weeks, that puts them all near or in the "presumptive lemon" category for many states, giving owners a right to "put" the cars back to BMW. That's a lot more expensive than a free warranty and a smile.... |
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09-22-2012, 10:13 AM | #113 |
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+1 But maybe the reason was to protect BarryB's privacy. In any event I fully expect BMW to come through on this and the adjustable backrest side bolsters.
Last edited by ucla95; 09-22-2012 at 11:51 AM.. |
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09-22-2012, 10:35 AM | #114 |
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Sorry to hear the bad news for those affected & hope it's not the first of many issues with these cars. I finally saw an M5 yesterday on the road here. I'd be ticked if told to not drive my brand new car & just wait. Glad I opted for my E63, considering this issue. Hope the wait goes quickly for you guys.
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09-22-2012, 10:52 AM | #115 | |
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@uofmiami - glad you like your E63 as it is a terrific machine. However, the guy that tried to race me in one yesterday isn't feeling so good about his today.... |
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09-22-2012, 10:54 AM | #116 |
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I was worried after I saw this post. And I contacted my dealer to double check. They ran the VIN. They said that my vehicle is fine. And it is not effected. Thank god.
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09-22-2012, 10:56 AM | #117 |
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A phone call and or a letter in the mail does not remove liability, period.
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09-22-2012, 10:58 AM | #118 |
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09-22-2012, 11:11 AM | #119 |
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Wow!! I just back from Germany yesterday with the ED September 17 for our 2013 M6 convertible in Sakhir Orange, drove it around Germany for 1026 miles and its on the way back to FL. Glad we didn't have any issues. Would have been a problem because we were in several small towns in southern Germany. Our Chassis number is on the list. Guess we lucked out. Glad they caught it.
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09-22-2012, 11:16 AM | #120 |
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Does anyone know how this affects those of us doing ED this coming week? My car is built and my VIN is NOT on the list.
I'm assuming I can still take delivery this week in Munich. Sure would suck if I show up at the Welt and can't take delivery! |
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09-22-2012, 11:16 AM | #121 |
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This situation is a serious downer for any owners who are involved because of the hassle and uncertainty involved. Mine is a May build, so I shouldn't be directly concerned, but I am feeling nervous, just in case BMW are wrong in focusing narrowly on a particular batch of parts! Only time will tell, I suppose.
BMW are to be commended for acting (fairly) swiftly in attempting to remedy the problem. Fingers crossed that they have.
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09-22-2012, 11:25 AM | #122 | |
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So, not a design problem, but a bad batch of oil pumps that needs replacing (i.e. the supplier has either not manufactured the oil pump according to design or has had sub quality parts in the pump). The fact that European customers have driven the M5 for a year already, and does not need to change the oil pump also tells me that it's NOT a design fault, or lack of testing. They just happened to get a sub quality part supplied. If all the oil pumps they have received since july are from the same batch/production, then they actually need to get a new batch from their supplier(s) before they can do the fix. I also suspect that they want to make sure the next batch is ok before using the pumps... I also believe BMW has been truthful in explaining how they found out the problem. BarryB's engine failed, yes. But what caused the failure? That was discovered either by dismantling the engine or suspecting what caused it and then doing QC on oil pumps they had on the shelves. Either way, you can argue that it's technically correct that the problem was discovered and isolated to the oil pump through QC (by way of checking why it happened and what caused it). As long as the earlier M5's are not ordered to stop driving, I can't see that it's a design fault (and hence not a BMW design flaw). All the facts in the case, so far, points to a bad batch of oil pumps. |
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09-22-2012, 11:52 AM | #123 |
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Agreed. Definitely not a design problem - they got a bad batch, it happens. Otherwise all these European cars would have blown engines and we would've heard about it.
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09-22-2012, 12:04 PM | #124 |
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+1. Bad batch and some cars, mine included, have them. I am glad that BMW has taken the action they have. IMHO the only people who should be really upset about this are BarryB or anyone who has or will have an ED that is impacted. For everyone else it is a major inconvenience and a bummer our ///M cars have to sit and wait for parts. In an attempt to lessen that blow it looks as if BMW is halting production and sending approved or tested parts to dealers for repair.
The alternative is that BMW swept this under the rug and did not do anything. Play that forward: We drive our cars on ED, on mountain roads, the track, etc. and have a failure. How pissed would we be then? Now, if my car sits in Nice for a month while BMW tries to figure out what to do with it...I'll feel quite differently. I'll cross that bridge if/when I get there. |
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09-22-2012, 12:10 PM | #125 | |
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I think everyone's last concern should be the future of your engine. This issue sounds like it's something that either fails and you immediately get a indicator that it did, or its simply works and does it's job. If your car did not experience the indicator, then your engine is fine. Your utmost concern should be expedited resolution and compensation. Like someone else said, you spent 100k on a car most without even test driving first. Thats loyalty and trust...and it should be recognized and appreciated by BMW. Last edited by Pazzo009; 09-22-2012 at 12:26 PM.. Reason: . |
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09-22-2012, 12:13 PM | #126 |
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I have owned many BMWs and currently love my new M5. It's just what I wanted, fast, comfortable, all the luxury with all the power....and now my fun was just stopped due to an oil pump. This just sucks but as a loyal guy...I hope they do the right thing....I bought mine. No lease...so I need something other than just a payment etc. I would like to see the option to trade out to a 14 when they come out for a reasonable trade in. Or an option to trade to any other series. My main worry is this will hurt residual value because the 13 will have a stigma associated to it. I will only drive it for 2 years max. So resale value is key to me. Most of time that is one of the great values of an M car. I also would hope they hook us up with great loaners. I have a great dealer, so I know they will do their best but this is a BMW NA issue. Car has been out for 2 years in Europe, so this should have been worked out. Oil pump supplier will end up paying for this...So BMW will lose my business long term if they don't make this right.
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09-22-2012, 12:37 PM | #127 | |
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If resale was key you should have bought a 550. Last edited by dkreidel; 09-22-2012 at 01:25 PM.. |
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09-22-2012, 12:39 PM | #128 |
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I suppose the good news is it is only in the hundreds and not in the tens of thousands of vehicles.
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09-22-2012, 12:44 PM | #129 |
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Thanks, I only have about 200 miles on my ride so far, just picked it up on the 13th. Wonder if the E63 you raced had the Performance Package or not. Congrats on your M5 and enjoy it, glad you are not on the VIN list & hope your car never goes on it either.
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09-22-2012, 01:22 PM | #130 | |
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BMW could always say in court that they told you, you understood and chose to act on your own, they are then off the hook because you did not follow the recommended course of action. That is the reason they are using phone calls, aside from the quicker action. Same idea as not changing your oil- the owners manual tells you to, the car tells you to and you don't do it and the engine fails- its your fault and BMW owes you nothing. If they fail to contact you, it is not your fault. Each state may have different interpretation of this but it is not cut and dry as you are not liable if you drive the car. That's my interpretation and understanding. Yeah they do, hence the crap residuals!
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09-22-2012, 01:25 PM | #131 |
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A few things to note....in the first 2 years of M production...M3 M5 etc. They hold resale historically better than their competitors. I don't want a 550 nor an E550. I am talking about apples to apples. 550s are Great to lease because BMW used to subsidize the residuals. Don't know a lot of people that buy them since a 70k 550 is only worth 45k 2 years later. As a M5 in the first years of production because of limited demand will hopefully be worth 70k after 2 years. So a much better car for about the same loss. Though I will agree once the new model comes out or a significant change happens to model, then the old model will drop off like rock. And yes, a car is an investment in fun, not one to make money. Unless of course you have a 1929 bugatti.
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09-22-2012, 01:25 PM | #132 |
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So heres my situation as of now. Bmw Na calls me yesterday telling me not to drive the car. Telling me to call roadside assistance to pick it up. I then call them, they say they cannot come get it until monday. My dealer then says to drive to the dealer and drop it off, so I do so. I get their with some advisor that dosen't even have an idea what the recall even is. They say Oh we cannot get you a loaner car right now. No more bmws for me after this I am getting a 911 turbo. Im driving it out if it messes up it's not my fault they can give me a new car. Also note, the other 9 m5s that are on the list none of them even are at the dealer yet. This isn't even including that they don't even have a time frame how long my car may be there, or when they will receive the parts. This is very unorganized.
Last edited by Tylerstar; 09-22-2012 at 01:34 PM.. |
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