M5POST
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Go Back   M5POST - BMW M5 Forum > F10 M5 Forum > BMW M5 (F10) General Forum

Post Reply
 
Thread Tools Search this Thread
      01-04-2018, 08:49 AM   #1
M4ever2016
Enlisted Member
2
Rep
32
Posts

Drives: 16 F82/ 14 F10
Join Date: Dec 2017
Location: Stroudsburg, PA

iTrader: (0)

Recently purchased a 2014 M5 the vehicle was local to Florida and sold at auction to a dealer in North Carolina. I brought the vehicle with me to NJ where the temp was right around 1 degree a couple days ago. I was headed to work around 4am and noticed that the car would not warm up.. shortly after letting the car sit for a few minutes I started to drive hoping it was just since it was so cold it would take a few. I then get a notification to drive moderately engine temp exceeded or something to that effect. Then going down the interstate I noticed that there was a smoke screen behind me. I decided to turn around and get my truck good thing I did. Went to the dealer the next day which was New Years and dropped it off. The dealer calls me 2 days later saying all the coolant is frozen inside the engine. He said typically when they see that it's because a dealer in a milder climate used more water than coolant or they were just being cheap and used water. Either way if you go from mild temps to the extreme cold make sure you check the proper coolant water mixture. Needless to say I now need a new engine.
Appreciate 0
      01-04-2018, 02:47 PM   #2
josec70
Lieutenant Colonel
470
Rep
1,789
Posts

Drives: 15 BSM M5 / 19' SG M5 CP
Join Date: Dec 2015
Location: Miami

iTrader: (1)

Damn ...
__________________
15' F10 M5| BSM| B&O | KW HAS | Velos S2 2PC Forged 21" | Powerstop Z17 (Front) - Akebono (Rear)| IND Package| Velos Stage 1| CF RKP Lip | CF M-Performance Rear Center Diffuser | Akrapovic Exhaust | K&N | Charcoal Delete
Appreciate 0
      01-04-2018, 02:48 PM   #3
M4ever2016
Enlisted Member
2
Rep
32
Posts

Drives: 16 F82/ 14 F10
Join Date: Dec 2017
Location: Stroudsburg, PA

iTrader: (0)

Yup only driven the car about 8 miles not including the test drive.. good thing I have an M4 as my back up
Appreciate 0
      01-04-2018, 05:34 PM   #4
Flying Ace
Major General
Flying Ace's Avatar
United_States
3314
Rep
9,651
Posts

Drives: M6GC ZCP, X5d
Join Date: Jul 2014
Location: SF, CA

iTrader: (5)

something doesn't sound right though. Had the car always been maintained at a BMW dealership? I'm pretty sure the dealership coolant will be all-weather for NA. I doubt the dealership is mixing coolant concentrate.

Or can anyone who know dealership operations confirm? BMW probably sells coolant concentrate for dealerships who service cars in colder regions so they can actually mix it, but I'm going to bet, US dealers aren't doing it and using the premixed stuff off the shelf.
__________________
12 AW/Cinnamon X5 Diesel Urban Assault Vehicle
14 AW M6GC ZCP, MPE, e-wheel, vorsteiner spoiler
08 SSII E90 M3 (Sold!)
Appreciate 0
      01-04-2018, 05:36 PM   #5
M4ever2016
Enlisted Member
2
Rep
32
Posts

Drives: 16 F82/ 14 F10
Join Date: Dec 2017
Location: Stroudsburg, PA

iTrader: (0)

According to my SA he said sometimes if there is a leak and they try to diagnose it they are going to use water instead... yes all service done at dealer.. said history showed service ticket for radiator hose
Appreciate 0
      01-04-2018, 09:06 PM   #6
TrevorM3
Major General
903
Rep
5,114
Posts

Drives: 6.3 AMG
Join Date: Apr 2013
Location: Florida

iTrader: (0)

so are they covering it?
Appreciate 0
      01-05-2018, 12:22 AM   #7
M4ever2016
Enlisted Member
2
Rep
32
Posts

Drives: 16 F82/ 14 F10
Join Date: Dec 2017
Location: Stroudsburg, PA

iTrader: (0)

[IMG]undefined[/IMG]SA emailed me earlier today but I couldn't answer Asked me a bunch of dumb questions. We will see tomorrow. Aren't most of these things BMW should know anyway?
Attached Images
 
Appreciate 0
      01-05-2018, 01:54 PM   #8
Flying Ace
Major General
Flying Ace's Avatar
United_States
3314
Rep
9,651
Posts

Drives: M6GC ZCP, X5d
Join Date: Jul 2014
Location: SF, CA

iTrader: (5)

a car 100% serviced at the dealership, just outside of warranty expiration. I would guess they're likely to cover close to 100% of it. It's in the goodwill timeframe.
__________________
12 AW/Cinnamon X5 Diesel Urban Assault Vehicle
14 AW M6GC ZCP, MPE, e-wheel, vorsteiner spoiler
08 SSII E90 M3 (Sold!)
Appreciate 0
      01-05-2018, 01:55 PM   #9
M4ever2016
Enlisted Member
2
Rep
32
Posts

Drives: 16 F82/ 14 F10
Join Date: Dec 2017
Location: Stroudsburg, PA

iTrader: (0)

As of this morning the SA said they were thawing the block and going to put fresh fluids and check pressure and full diagnostic check.
Appreciate 0
      01-05-2018, 02:14 PM   #10
Fast400
Lieutenant
Fast400's Avatar
143
Rep
537
Posts

Drives: MCB M5 CP, 94aH i3
Join Date: May 2014
Location: Germany

iTrader: (0)

Garage List
2014 BMW  [0.00]
Wow! No dealership should ever skimp on Antifreeze, as it doesn't just keep things from freezing. It acts as an anticorrosive and lubricates the water pump. I cannot believe a BMW dealership would have done this. They have specific checks when changing fluids.
This must have been a Indy shop, or previous owner.
Appreciate 0
      01-05-2018, 02:15 PM   #11
M4ever2016
Enlisted Member
2
Rep
32
Posts

Drives: 16 F82/ 14 F10
Join Date: Dec 2017
Location: Stroudsburg, PA

iTrader: (0)

According to service history all work was done at dealer
Appreciate 0
      01-05-2018, 03:22 PM   #12
josec70
Lieutenant Colonel
470
Rep
1,789
Posts

Drives: 15 BSM M5 / 19' SG M5 CP
Join Date: Dec 2015
Location: Miami

iTrader: (1)

Quote:
Originally Posted by Flying Ace View Post
a car 100% serviced at the dealership, just outside of warranty expiration. I would guess they're likely to cover close to 100% of it. It's in the goodwill timeframe.
Not sure this still exists at BMW ...
__________________
15' F10 M5| BSM| B&O | KW HAS | Velos S2 2PC Forged 21" | Powerstop Z17 (Front) - Akebono (Rear)| IND Package| Velos Stage 1| CF RKP Lip | CF M-Performance Rear Center Diffuser | Akrapovic Exhaust | K&N | Charcoal Delete
Appreciate 0
      01-05-2018, 03:35 PM   #13
Flying Ace
Major General
Flying Ace's Avatar
United_States
3314
Rep
9,651
Posts

Drives: M6GC ZCP, X5d
Join Date: Jul 2014
Location: SF, CA

iTrader: (5)

Quote:
Originally Posted by josec70 View Post
Not sure this still exists at BMW ...
unless something has changed recently, it definitely exists. I've read it somewhere that it's based on a formula of days/months past expiration and mileage past the 50k mark. It's a rolling scale from 100% down to 0%. And as with a legal contract such as a warranty, they're not technically liable for anything outside of warranty, so corporate has full discretion how they want to apply the goodwill. Your SA should be the one that goes to bat for you on convincing corporate to cover any or all of it.

The fact the car was 100% serviced at a dealership and just outside of warranty and if it definitely below 50k miles, I'm going to bet it'll get close to 100% goodwill.
__________________
12 AW/Cinnamon X5 Diesel Urban Assault Vehicle
14 AW M6GC ZCP, MPE, e-wheel, vorsteiner spoiler
08 SSII E90 M3 (Sold!)
Appreciate 0
      01-05-2018, 04:44 PM   #14
josec70
Lieutenant Colonel
470
Rep
1,789
Posts

Drives: 15 BSM M5 / 19' SG M5 CP
Join Date: Dec 2015
Location: Miami

iTrader: (1)

I hope for the sake of the OP you’re right.

In South Florida, cars are getting flagged for just about anything including after-market wheels. SA’s can certainly help but in the end it’s not in their hands. Blown engines are a major expense and scrutinized heavily when in warranty let alone out of warranty.

Like I said, I hope I’m wrong for the sake of the OP.
__________________
15' F10 M5| BSM| B&O | KW HAS | Velos S2 2PC Forged 21" | Powerstop Z17 (Front) - Akebono (Rear)| IND Package| Velos Stage 1| CF RKP Lip | CF M-Performance Rear Center Diffuser | Akrapovic Exhaust | K&N | Charcoal Delete
Appreciate 0
      01-05-2018, 07:32 PM   #15
M4ever2016
Enlisted Member
2
Rep
32
Posts

Drives: 16 F82/ 14 F10
Join Date: Dec 2017
Location: Stroudsburg, PA

iTrader: (0)

unfreakinbelievable guys... apparently that car has had the engine replaced in it once before in 2016. SA in NJ cannot get history on it because it was under previous owners name.. dealer in Florida refused to provide any detailed information on the vehicle citing privacy laws.
Appreciate 0
      01-05-2018, 07:47 PM   #16
SapphireM5
Lieutenant
SapphireM5's Avatar
206
Rep
509
Posts

Drives: 2013 M5 Sapphire Black
Join Date: Feb 2017
Location: New Jersey

iTrader: (2)

Quote:
Originally Posted by M4ever2016 View Post
unfreakinbelievable guys... apparently that car has had the engine replaced in it once before in 2016. SA in NJ cannot get history on it because it was under previous owners name.. dealer in Florida refused to provide any detailed information on the vehicle citing privacy laws.
If the engine was replaced through BMW then they should have no problem pulling the service / repair history. Before I bought any of my cars I shoot my local dealership a call with the vin and they give me full service records on the car. I hope you get through this bud, sucks.
Appreciate 0
      01-05-2018, 08:10 PM   #17
M4ever2016
Enlisted Member
2
Rep
32
Posts

Drives: 16 F82/ 14 F10
Join Date: Dec 2017
Location: Stroudsburg, PA

iTrader: (0)

thanks man
Appreciate 0
      01-05-2018, 11:36 PM   #18
AWF10M5
Lieutenant
83
Rep
414
Posts

Drives: f10 m5
Join Date: Dec 2016
Location: Bikini bottom

iTrader: (1)

PM me Vin I can get the records oulled
Appreciate 0
      01-09-2018, 08:46 AM   #19
M4ever2016
Enlisted Member
2
Rep
32
Posts

Drives: 16 F82/ 14 F10
Join Date: Dec 2017
Location: Stroudsburg, PA

iTrader: (0)

ok guys, latest update.

according to SA hoses were not routed properly when engine was previously installed. that problem was corrected and all fluids drained and refilled. checked compression and other diagnostics and everything is supposedly fine. what do you guys think? i had heard that if anything inside the engine coolant or otherwise freezes the block is ruined. thoughts? comments? concerns? Thanks
Appreciate 0
      01-09-2018, 09:11 AM   #20
Fast400
Lieutenant
Fast400's Avatar
143
Rep
537
Posts

Drives: MCB M5 CP, 94aH i3
Join Date: May 2014
Location: Germany

iTrader: (0)

Garage List
2014 BMW  [0.00]
If it didn't crack the radiator and just turned slushy, I think you'll be ok. If it was frozen rock solid, the radiator would have most likely cracked too.
Appreciate 0
      01-10-2018, 12:22 AM   #21
LI-M5
Lieutenant
78
Rep
547
Posts

Drives: 2016 M5
Join Date: Sep 2012
Location: South Florida

iTrader: (0)

dont you have a 30 day warr w used car dealer ?

i think that the motor replacement was not declared or that car brokedwn within 30 days your within rt to return ?

could be right maybe wrong tho
Appreciate 0
      01-10-2018, 12:23 AM   #22
M4ever2016
Enlisted Member
2
Rep
32
Posts

Drives: 16 F82/ 14 F10
Join Date: Dec 2017
Location: Stroudsburg, PA

iTrader: (0)

No idea.. but i know there is no lemon law in NC
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


All times are GMT -4. The time now is 12:00 PM.




m5post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST