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05-01-2016, 10:21 AM | #90 | |
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The customer's vehicle was dealer flashed to V58.2 right before the computers were removed and shipped to you. The internal log of both ECUs we recovered showed that that flash was successful and completed correctly. Since the customer drove the car back home from the dealer without any issues tells us that ECUs were removed in proper working condition. The computers arrived to you in a working condition and left with driver side hardware damaged and passenger side software damaged. The driver side was damaged from improperly OPENING the computers, and not from shipment. The ECUs showed zero external damage that would suggest improper packaging, so do not go there. I have pictures of the original computers that arrived to us showing ZERO external damage. If the ECUs were "rolling around" during shipment, don't you think there would be at least some sign of damage on them? Both of the computers arrived to us with NEW silicone seal that did not get a chance to fully cure. You were the last one to apply that seal and that is supported by "Mcarfan" since you re-sealed his computers as well. That means that you DID open the computers contrary to your previous statement saying that you "you password read first". If you did password read first, before opening, then you would have no need to open, and then re-seal, the computers if they were actually dead on arrival. The voltage regulator that was knocked off is part of the main supply circuitry, and thus is responsible for the ECU going into both the boot and service mode. Without this voltage regulator, the computer still will turn on to some degree, but will not be stable for more then 30 seconds. Since the computer came to you after a successful dealer flash, it is clear that the issue happened when it was in your hands. You just stated "I dont repair DMEs so you obviously sent the DMEs to the wrong person as they were already damaged" The second computer had issue with eeprom being corrupt. With corrupt eeprom, the customer's vehicle would never start and again, that shows that it happened during the time you had possession of the ECUs as well. It connected to the bench without issue and password was read out without a single glitch. How can you state that the DME was dead on arrival to you, even though it worked perfectly with us. It is not a question of if you can tune a computer, as its clear that you have 100s of customers that you flashed successfully, but instead of what happens when you make a mistake. Mistakes do happen, we are only human. The issue at hand is not that you made a mistake, and even the customer did not hold you financially responsible for your mistakes, but by how you approached it. You blame and insult the customer stating that its was their mistake for not removing and packing the computers properly, though it is evident, with actual proof behind it, that the computers arrived to you in fully working condition and after you disassembled them, they were damaged. Last edited by MissionPerformance; 05-01-2016 at 10:36 AM.. |
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05-01-2016, 10:50 AM | #91 | ||||||
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I guess he wanted to work with you originally before you started making excuses and lying to him about what really happened. He called us us while you still had the possession of the computers and asked if what you are saying to him is possible. We informed him that it is not. The screenshot you just posted backs what we are telling you. Customer wanted to work with you originally, but that is no longer a case after we recovered one the the bricked ECUs and showed him the supporting evidence behind the fact that you were the one that caused damaged. Its only fair that you are held responsible for the mistakes. Quote:
Also, after we read out the fault memory of both ECUs, there was no error codes or check engine light on the vehicle at the time of removal. Quote:
I'm going to say it once again, you made a mistake and there is no way for you to say otherwise. With all of the backing proof and the fact that the ECU has been recovered after you were the lat one to touch it, how in the world can you still blame the customer? Mistakes do happen, so apologize to the customer and lets move on. Last edited by MissionPerformance; 05-01-2016 at 11:53 AM.. |
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05-01-2016, 11:04 AM | #92 |
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05-01-2016, 11:43 AM | #93 |
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Why do I now know @Brn-M5 name is *****? I would not be happy about a company disclosing my personal information on the boards out of disagreement. dmetuning you should edit those post out of respect for your customers regardless of view, it's not right.
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05-01-2016, 11:44 AM | #94 |
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Sorry the thread was carried away from original top. But no, there no such thing as an actual "lookup" table. There are few boost tables, but they are limiters. The boost is variable and all depends on torque request/RL. Throttle is used to control target overboost mostly.
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05-01-2016, 11:50 AM | #95 |
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To air your dirty laundry means to talk about private issues amongst others that are not involved. It originates from the fact that your dirty laundry (an analogy for dirty secrets) should be kept out of sight when people are visiting, otherwise it could be embarrassing for you or them. It can also be phrased "Don't air you dirty laundry in public".
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05-01-2016, 11:54 AM | #96 |
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Now, about throttle closers...
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05-01-2016, 12:00 PM | #97 |
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How about that group buy though
Let's get this thread back on topic.
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05-01-2016, 12:02 PM | #98 |
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Ask for more boost + Get more boost = No Throttle closure
All all seriousness, like F10M5Manual also said, throttle closure is a big issue with JB4. The reason behind it being that computer is overshooting the target, and thus is using the throttle to control the boost. If the throttle closure is not enough, the computer will go into LIMP and completely cut the boost. |
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05-01-2016, 12:28 PM | #99 | |
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I trust Mo 100%!!! He's done 100's of tunes. |
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05-01-2016, 01:02 PM | #100 | |
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I am glad that you were able to recover the DMEs and the customer is now happy. I'm also happy to see another knowledgable shop on the forums. Let's stop this bashing and move on. This is becoming very childish. |
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05-01-2016, 01:28 PM | #101 | |
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My car has extended warranty and I wouldn't send a dme to NJ for a repair from the Middle East. |
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05-01-2016, 01:34 PM | #103 | |
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My logs show 17.5 - 18 psi pure stock. BMW references a max stock boost design of 1.5 Bar. Roughly 22.05 psi. Is that the threshold ,that exceeded, engages throttle closure ? |
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05-01-2016, 02:11 PM | #104 | |
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Yes, 18psi is the stock boost levels of S63tu. 1.5bar relative (or 2.5bar absolute) is the physical limit of the computer using factory boost sensors since the manifold sensors are 2.5bar. Upgrading the sensors, combined with proper code, allows us to bypass the 1.5bar limit. Though this, has nothing to do with throttle closure. Throttle closure can happen even at 12psi, if the target is less then actual. |
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05-01-2016, 02:31 PM | #105 | |
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05-01-2016, 02:55 PM | #106 |
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05-03-2016, 11:38 AM | #107 |
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MissionPerformance I'll spread the word, have about 3 M5 friends, 2 M6, and 5 X5M/X6M that will most likely be interested.
Among a few M235/335/435 .. will get back to you tonight |
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05-03-2016, 03:45 PM | #108 | |
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05-05-2016, 11:50 PM | #109 |
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We are trying to finalize the GroupBuy list at this point. If you are interested and your name is not on the list, please send me a PM.
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