2020 ///MPACT East Ticket Fee was Refunded

[1320racer]

The 10th Annual ///MPACT Motorsports Festival and Car Show is fast approaching.

CARAVAN
Last year a good number of great people and cars join us at several stops heading to Pocono Raceway. Details for doing a caravan again I am sure will be forthcoming.

VENUE
Pocono Raceway - 1234 Long Pond Rd. Long Pond, PA 18334
Please enter through GATE 1 / INFIELD TUNNEL

CURRENT SCHEDULE and ENTRY TIMES
Saturday, August 8, 2020
7:00 am - Gates open for "on track" participants / Crew / Drivers / Staff
7:30 am - Tech Inspection opens
9:00 am - Drivers Meeting / Track goes Hot
10:45 am - Gates open for Main Event - Car Show Participants - Spectators

Edit: I never got in after waiting hours. The next morning I sent a request to their email address (JAYCENT@mpacteast.com) requesting my entrance fee be refunded. I received a message back stating they agreed to my request but no info as to when it would happen. I am awaiting a return of the funds and will let you know if they keep their word.

Here's my message and I included a picture of the entrance text message as an attachment.

Bryan Missig <bryankmissig@gmail.com>
Attachments
Sun, Aug 9, 8:00 AM
to Jaycent

MPACT:

I arrived just after 11:30 AM and was in line until 2:45 PM. I finally left the line since I still could not see the entrance for the MPACT event I attended the previous year in 2019.

Unfortunately, the event this year was poorly managed and I would like a refund of the ticket fee (Ticket XXXXXXXXXXXXXXXXX).

Hundreds of cars illegally passed those who waited in line properly due to the ridiculous and obscene wait times. Because this event was not properly supervised, those who were using proper etiquette were punished by waiting even longer to enter.

Other automotive events I've attended recently required all entrants to print and sign COVID requirements BEFORE arriving at the event. I have read Facebook posts stating multiple lines were forced into one linee to have all entrants read and complete COVID forms. Regardless, hundreds of people were charged but I'm sure left after waiting hours and hours in line without being able to enter.

Bryan Missig
Founder & President
Automation and Tech Services
301-655-0658 mobile


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JAYCENT@mpacteast.com
2:25 PM
to me

Bryan,

I sincerely apologize for for the delays you experience and appreciate your understanding. I'm processing your refund now and can ensure you that our action plan will eliminate the concerns moving forward for our future events. I appreciate your support.

Best Regards,

Jaycent Gebers
MPACT Productions LLC
www.mpacteast.com
(443) 871-4073 Cell
"Don't just make a statement, make an MPACT"

Edit: Refunded ticket fee received 8/10/2020




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[1320racer]

Just received the refund.

[VADER332]

That is good to hear.