M5POST
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Go Back   M5POST - BMW M5 Forum > F10 M5 Forum > BMW M5 (F10) General Forum

Post Reply
 
Thread Tools Search this Thread
      04-22-2019, 08:19 PM   #1
naiza3k
Captain
United_States
175
Rep
614
Posts

Drives: 2013 M5 & 2019 x7 xdrive50i
Join Date: Nov 2014
Location: Denver, CO

iTrader: (1)

Umnitza Headlight - STAY AWAY!

Placed order each February, promised delivery in a week and received a month and half later shipped from China(redirected to Umnitza in Cali and forwarded to me).
Didn't have time but finally paid to get it done over the weekend only to find out one of the headlight doesn't work.
Very frustrated and emailed Umnitza only to get some BS pushback about my board is defective and sent me a link to buy another one on eBay. Funny thing is the car is back on the OEM and everything is working properly.
Umnitza is talking to me like I'm a child saying it's a 10minute job to get back to the headlight and take the board out to send them a photo so they can provide to their factory. 1) this is not a 10minute job for me, hint I paid someone to come do the install for me originally. 2) they need them photo to go back to their factory, last time I checked; what they do for warranty with their factory is their issue. They should take care of my issue here first no?
I started out seeking a replacement and did not ask them to pay for the labor which I already ate the cost on and will be paying for again once replacement is received But being insulted and belittled at this point I want nothing to do with this company.
I can't help their crappy lack of QC and was being patient but I will not tolerate a company or anyone that is disrespectful.

I hope this shines a light on fellow members who are looking for headlights or any other products from Umnitza. I tried researching on the LED headlights and didn't have much luck finding a lot of information other than the 2-3 guys who was lucky, decided to pull the trigger based on thinking this is from a reputable business.
__________________
2013 M5 Space Gray, Piano Black|Night Vision|Every option|6MT|RW Carbon front Lip|Vorsteiner Rear Diffuser|
2019 x7 50i White, Loaded | chrome delete | black grill |

Previous: 2015 X5 Graphite, |All options| - 2014 435i Xdrive Msport, |Fully Loaded|6MT|FBO|JB4|Front,side,rear lips/spoilers|- 2015 320i Xdrive, |Wife's beater| - 2008 535i Xdrive
Appreciate 2
M5Rick58873.50
      04-22-2019, 08:24 PM   #2
M5_Brandoe
First Lieutenant
M5_Brandoe's Avatar
United_States
238
Rep
359
Posts

Drives: Black sapphire M5
Join Date: May 2017
Location: New Jersey

iTrader: (0)

Man! I would of been pissed. I'll be happy with my OEMs.
__________________
Instagram MRBrandoe
Appreciate 0
      04-22-2019, 08:28 PM   #3
naiza3k
Captain
United_States
175
Rep
614
Posts

Drives: 2013 M5 & 2019 x7 xdrive50i
Join Date: Nov 2014
Location: Denver, CO

iTrader: (1)

Quote:
Originally Posted by M5_Brandoe View Post
Man! I would of been pissed. I'll be happy with my OEMs.
Quote:
Originally Posted by M5_Brandoe View Post
Man! I would of been pissed. I'll be happy with my OEMs.
Trying to stay composed, reminding myself this is just money and that it's not worth my headache....
__________________
2013 M5 Space Gray, Piano Black|Night Vision|Every option|6MT|RW Carbon front Lip|Vorsteiner Rear Diffuser|
2019 x7 50i White, Loaded | chrome delete | black grill |

Previous: 2015 X5 Graphite, |All options| - 2014 435i Xdrive Msport, |Fully Loaded|6MT|FBO|JB4|Front,side,rear lips/spoilers|- 2015 320i Xdrive, |Wife's beater| - 2008 535i Xdrive
Appreciate 0
      04-22-2019, 08:32 PM   #4
M5_Brandoe
First Lieutenant
M5_Brandoe's Avatar
United_States
238
Rep
359
Posts

Drives: Black sapphire M5
Join Date: May 2017
Location: New Jersey

iTrader: (0)

Quote:
Originally Posted by naiza3k View Post
Quote:
Originally Posted by M5_Brandoe View Post
Man! I would of been pissed. I'll be happy with my OEMs.
Quote:
Originally Posted by M5_Brandoe View Post
Man! I would of been pissed. I'll be happy with my OEMs.
Trying to stay composed, reminding myself this is just money and that it's not worth my headache....
Definitely try to resolve, but it may just mean more money.
__________________
Instagram MRBrandoe
Appreciate 0
      04-22-2019, 09:06 PM   #5
mister2d
Captain
156
Rep
598
Posts

Drives: F10 M5
Join Date: Dec 2013
Location: USA

iTrader: (1)

Umnitza has been a clown since my E46fanatics days.
Appreciate 0
      04-22-2019, 10:03 PM   #6
Rennyk.
Lieutenant
127
Rep
414
Posts

Drives: F10 M5
Join Date: Apr 2011
Location: riverside, ca

iTrader: (0)

Why didn't you just do something like bayoptiks?
__________________
2015 f10 M5
Appreciate 0
      04-22-2019, 10:07 PM   #7
naiza3k
Captain
United_States
175
Rep
614
Posts

Drives: 2013 M5 & 2019 x7 xdrive50i
Join Date: Nov 2014
Location: Denver, CO

iTrader: (1)

Quote:
Originally Posted by mister2d View Post
Umnitza has been a clown since my E46fanatics days.
Wish I had known... now they are refusing for refund and will not replace neither.
__________________
2013 M5 Space Gray, Piano Black|Night Vision|Every option|6MT|RW Carbon front Lip|Vorsteiner Rear Diffuser|
2019 x7 50i White, Loaded | chrome delete | black grill |

Previous: 2015 X5 Graphite, |All options| - 2014 435i Xdrive Msport, |Fully Loaded|6MT|FBO|JB4|Front,side,rear lips/spoilers|- 2015 320i Xdrive, |Wife's beater| - 2008 535i Xdrive
Appreciate 0
      04-22-2019, 10:08 PM   #8
naiza3k
Captain
United_States
175
Rep
614
Posts

Drives: 2013 M5 & 2019 x7 xdrive50i
Join Date: Nov 2014
Location: Denver, CO

iTrader: (1)

Quote:
Originally Posted by Rennyk. View Post
Why didn't you just do something like bayoptiks?
What do you mean?
__________________
2013 M5 Space Gray, Piano Black|Night Vision|Every option|6MT|RW Carbon front Lip|Vorsteiner Rear Diffuser|
2019 x7 50i White, Loaded | chrome delete | black grill |

Previous: 2015 X5 Graphite, |All options| - 2014 435i Xdrive Msport, |Fully Loaded|6MT|FBO|JB4|Front,side,rear lips/spoilers|- 2015 320i Xdrive, |Wife's beater| - 2008 535i Xdrive
Appreciate 0
      04-22-2019, 10:09 PM   #9
Rennyk.
Lieutenant
127
Rep
414
Posts

Drives: F10 M5
Join Date: Apr 2011
Location: riverside, ca

iTrader: (0)

Quote:
Originally Posted by naiza3k View Post
Quote:
Originally Posted by Rennyk. View Post
Why didn't you just do something like bayoptiks?
What do you mean?
For headlight upgrades. They specially upgrade headlights, and I know had something for pre-lci and Lci f10s.
__________________
2015 f10 M5
Appreciate 0
      04-22-2019, 10:11 PM   #10
naiza3k
Captain
United_States
175
Rep
614
Posts

Drives: 2013 M5 & 2019 x7 xdrive50i
Join Date: Nov 2014
Location: Denver, CO

iTrader: (1)

Quote:
Originally Posted by Rennyk. View Post
Quote:
Originally Posted by naiza3k View Post
Quote:
Originally Posted by Rennyk. View Post
Why didn't you just do something like bayoptiks?
What do you mean?
For headlight upgrades. They specially upgrade headlights, and I know had something for pre-lci and Lci f10s.
I should have done that or OSS design but thought this was going to be the easiest route...
__________________
2013 M5 Space Gray, Piano Black|Night Vision|Every option|6MT|RW Carbon front Lip|Vorsteiner Rear Diffuser|
2019 x7 50i White, Loaded | chrome delete | black grill |

Previous: 2015 X5 Graphite, |All options| - 2014 435i Xdrive Msport, |Fully Loaded|6MT|FBO|JB4|Front,side,rear lips/spoilers|- 2015 320i Xdrive, |Wife's beater| - 2008 535i Xdrive
Appreciate 0
      04-22-2019, 10:13 PM   #11
Rennyk.
Lieutenant
127
Rep
414
Posts

Drives: F10 M5
Join Date: Apr 2011
Location: riverside, ca

iTrader: (0)

Quote:
Originally Posted by naiza3k View Post
Quote:
Originally Posted by Rennyk. View Post
Quote:
Originally Posted by naiza3k View Post
Quote:
Originally Posted by Rennyk. View Post
Why didn't you just do something like bayoptiks?
What do you mean?
For headlight upgrades. They specially upgrade headlights, and I know had something for pre-lci and Lci f10s.
I should have done that or OSS design but thought this was going to be the easiest route...
Look them up, they are reasonably priced and if you get this sorted out might be a good option. I like their vision system they had out and the rings look mean. May do it on my car at some point.
__________________
2015 f10 M5
Appreciate 0
      04-22-2019, 10:17 PM   #12
naiza3k
Captain
United_States
175
Rep
614
Posts

Drives: 2013 M5 & 2019 x7 xdrive50i
Join Date: Nov 2014
Location: Denver, CO

iTrader: (1)

Quote:
Originally Posted by Rennyk. View Post
Quote:
Originally Posted by naiza3k View Post
Quote:
Originally Posted by Rennyk. View Post
Quote:
Originally Posted by naiza3k View Post
Quote:
Originally Posted by Rennyk. View Post
Why didn't you just do something like bayoptiks?
What do you mean?
For headlight upgrades. They specially upgrade headlights, and I know had something for pre-lci and Lci f10s.
I should have done that or OSS design but thought this was going to be the easiest route...
Look them up, they are reasonably priced and if you get this sorted out might be a good option. I like their vision system they had out and the rings look mean. May do it on my car at some point.
For sure, thank you!
__________________
2013 M5 Space Gray, Piano Black|Night Vision|Every option|6MT|RW Carbon front Lip|Vorsteiner Rear Diffuser|
2019 x7 50i White, Loaded | chrome delete | black grill |

Previous: 2015 X5 Graphite, |All options| - 2014 435i Xdrive Msport, |Fully Loaded|6MT|FBO|JB4|Front,side,rear lips/spoilers|- 2015 320i Xdrive, |Wife's beater| - 2008 535i Xdrive
Appreciate 0
      04-23-2019, 04:14 AM   #13
Craze
Captain
161
Rep
687
Posts

Drives: M5 E60, M5 F10, X5 50i
Join Date: Oct 2017
Location: Australia

iTrader: (0)

Hate to say but this is a premium car
The more you mess with it the more problems you will have
Appreciate 0
      04-23-2019, 04:20 AM   #14
M5Rick
General
M5Rick's Avatar
58874
Rep
19,239
Posts

Drives: M5 F10 DCT Gunmetal
Join Date: Aug 2018
Location: Southern England

iTrader: (0)

Seems these firms treat one as royalty and the next one as a thorn in the side.
Stick with tested M leds/xenons.
Appreciate 2
naiza3k174.50
      04-23-2019, 06:31 AM   #15
core22
Second Lieutenant
core22's Avatar
140
Rep
256
Posts

Drives: X3 M40i / 911 C4S
Join Date: Aug 2015
Location: Southeastern PA

iTrader: (5)

Quote:
Originally Posted by naiza3k View Post
Wish I had known... now they are refusing for refund and will not replace neither.
I've read similar stories about them for years, dating back to when 5series.net was one of the larger boards. Maybe you'll have a more favorable response if you leave a complaint for them on the BBB listing for their company. https://www.bbb.org/us/ca/concord/pr...038/complaints
__________________
Current:
2019 911 targa 4 | GT Silver Metallic
2019 X3 M40i | Glacier Silver

Past:
2013 911 C4S | 2019 X2 M35i | 2015 M5 Comp | 2013 M5 | 2013 640i | 2010 535xi | 2007 525xi
Appreciate 2
naiza3k174.50
      04-23-2019, 10:28 AM   #16
mrtt
Private First Class
38
Rep
179
Posts

Drives: E46/E60/E92/F10/E55
Join Date: Jan 2013
Location: Jersey

iTrader: (1)

send them back to Umnitza and file a chargeback through your credit card company
Appreciate 0
      04-23-2019, 11:15 AM   #17
bmwdinan5
Private First Class
26
Rep
169
Posts

Drives: Dinan5
Join Date: Sep 2014
Location: MidWest

iTrader: (0)

They have always been clowns, going back to when i was buying lighting for my e39 when the e39 was in production!
Appreciate 0
      04-23-2019, 11:53 AM   #18
Frenchies_M5
Private First Class
22
Rep
117
Posts

Drives: BMW M5 F10
Join Date: Mar 2013
Location: Florida

iTrader: (0)

Sent you a PM
__________________
2013 BMW M5 Silverstone Metallic/ Black Interior
Executive Package - Driver Assistance Package- Bang and Olufsen
Appreciate 0
      04-24-2019, 10:20 AM   #19
naiza3k
Captain
United_States
175
Rep
614
Posts

Drives: 2013 M5 & 2019 x7 xdrive50i
Join Date: Nov 2014
Location: Denver, CO

iTrader: (1)

Quote:
Originally Posted by bmwdinan5 View Post
They have always been clowns, going back to when i was buying lighting for my e39 when the e39 was in production!
I wish there were threads with real feedback before I pulled the triggered...
__________________
2013 M5 Space Gray, Piano Black|Night Vision|Every option|6MT|RW Carbon front Lip|Vorsteiner Rear Diffuser|
2019 x7 50i White, Loaded | chrome delete | black grill |

Previous: 2015 X5 Graphite, |All options| - 2014 435i Xdrive Msport, |Fully Loaded|6MT|FBO|JB4|Front,side,rear lips/spoilers|- 2015 320i Xdrive, |Wife's beater| - 2008 535i Xdrive
Appreciate 0
      04-24-2019, 10:21 AM   #20
naiza3k
Captain
United_States
175
Rep
614
Posts

Drives: 2013 M5 & 2019 x7 xdrive50i
Join Date: Nov 2014
Location: Denver, CO

iTrader: (1)

Quote:
Originally Posted by core22 View Post
I've read similar stories about them for years, dating back to when 5series.net was one of the larger boards. Maybe you'll have a more favorable response if you leave a complaint for them on the BBB listing for their company. https://www.bbb.org/us/ca/concord/pr...038/complaints
Thanks for the link, I'll make sure to submit something today.
__________________
2013 M5 Space Gray, Piano Black|Night Vision|Every option|6MT|RW Carbon front Lip|Vorsteiner Rear Diffuser|
2019 x7 50i White, Loaded | chrome delete | black grill |

Previous: 2015 X5 Graphite, |All options| - 2014 435i Xdrive Msport, |Fully Loaded|6MT|FBO|JB4|Front,side,rear lips/spoilers|- 2015 320i Xdrive, |Wife's beater| - 2008 535i Xdrive
Appreciate 0
      04-30-2019, 08:15 PM   #21
Frenchies_M5
Private First Class
22
Rep
117
Posts

Drives: BMW M5 F10
Join Date: Mar 2013
Location: Florida

iTrader: (0)

Sent you a pm
__________________
2013 BMW M5 Silverstone Metallic/ Black Interior
Executive Package - Driver Assistance Package- Bang and Olufsen
Appreciate 0
      08-14-2019, 02:02 AM   #22
Dcara
Private First Class
Dcara's Avatar
Canada
9
Rep
196
Posts

Drives: 2012 M5
Join Date: Sep 2012
Location: Edmonton

iTrader: (0)

Stay away from these crooks (Umnitza)

Like many others I have had nothing but problems with Umnitza.

I ordered new headlights for my M5 on April 16, 2019. I was told they would take 6 weeks. I figured that was fine and that I would be able to enjoy my M5 over the summer attending local car shows.

They finally shipped them to me on July 12th and I received them on July 16th.
That is 3 months wait and pretty much a write off when it comes to the summer here in Canada.

I received nothing but excuses and false promises during that time.
They then received the headlights, but said there was an issue with the factory building them incorrectly which added to the delay. The send an email out saying "I hope you can at this time, please keep this information private and not disseminate it. We’re really working hard to go through theses issues which is why we hired a trading representative to help us, but we’ll have something shortly!"

They also said that the headlights were all tested at the factory to ensure everything was working.... So I kept waiting.

When I got my headlights tested them and the passenger side DRL would not work. That same light has a rattle when you rotate it so I called and explained. They stated that there was an issue with several headlights. They said I would have to order an after market headlight module. The two of them cost me almost $200 and they never mentioned that prior. They also wanted me to get pliers and bend and pull the connections within the headlight. I refused to do that, but did order the parts he said would resolve the "known" connection issue. I attempted a second install once I got the other parts and the same problem exists.

Now that I have had enough and asked for a refund, not only are they sticking me with shipping, but a re-stoking fee. I understand paying a fee if I change my mind or order the wrong part, but after all of this, and having a defective part... That has to be the worst customer service I have ever experienced.

Their response to my request for information of making the return was
"Our return information is on the web site – terms and conditions.
You will be responsible for return shipping."


Do yourselves a favor and find your products elsewhere.

I'll be contacting the BBB and visa about this. I don't believe one should have to pay these fees when the seller's have these issues with their products and services.
__________________
2012 M5
Appreciate 2
M5Rick58873.50
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 04:52 AM.




m5post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST