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      03-18-2016, 09:53 AM   #1
qkrrlxo
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Idrive issue please help!

Im currently stationed in Korea and my 2013 m5 just got here. the issue is the iDrive system will not work (black screen) no radio, no sound. but everything else works find the car drives no problem. everything was working fine before I shipped it out. is there a way to fix this? did anyone dealt with this issue? I took it to a mechanic shop here and they got it to work when they reset it with a bmw diagnostic tool but died again after few mins tried few times. and it keep on dying after few mins. I was told this might be the security/theft with the navigation. can anyone disable the navigation? or coding? this is really bothing me. any help!
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      03-20-2016, 01:34 AM   #2
lemetier
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Quote:
Originally Posted by qkrrlxo
Im currently stationed in Korea and my 2013 m5 just got here. the issue is the iDrive system will not work (black screen) no radio, no sound. but everything else works find the car drives no problem. everything was working fine before I shipped it out. is there a way to fix this? did anyone dealt with this issue? I took it to a mechanic shop here and they got it to work when they reset it with a bmw diagnostic tool but died again after few mins tried few times. and it keep on dying after few mins. I was told this might be the security/theft with the navigation. can anyone disable the navigation? or coding? this is really bothing me. any help!
PM sent
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      03-22-2016, 12:22 AM   #3
qkrrlxo
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I got the issue solved! Thanks to Alex @ Alpine. what a life saver! we are literally on the other side of the world and he fixed it remotely logging in to my slow ass laptop. what a great guy! Alex is a genius! he goes above and beyond. he also coded my car!
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      08-19-2018, 10:24 PM   #4
marmit2017
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Quote:
Originally Posted by qkrrlxo View Post
I got the issue solved! Thanks to Alex @ Alpine. what a life saver! we are literally on the other side of the world and he fixed it remotely logging in to my slow ass laptop. what a great guy! Alex is a genius! he goes above and beyond. he also coded my car!
Can you please pm me his contact info. I’m having similar issues
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      08-21-2018, 04:55 PM   #5
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So what was the issue and how was it solved ?
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      12-04-2018, 05:09 PM   #6
Delshani
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New M5 owner here.
Please help. I've had my 2015 M5 CP for a few days and took it into the dealer for a new tire set and on my way home the iDrive system would not connect to bluetooth neither did the navigation and then intermittently it turns off and back on constantly when stopped and driving.
I've been combing the interwebs for any possible solution suggestions before I go back to the dealer (I've emailed and left messages and haven't heard back) and get screwed again.
Too many suggestions on a fix. What should be my first troubleshoot or diy fix? Software update?
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      01-27-2021, 09:19 PM   #7
trull
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Reviving old thread but what was the solution? My iDrive has done this a couple times now randomly. First time radio was up kind of loud and the second time the volume was barely up, after about 20 minutes it boots back up just fine.
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      11-11-2021, 07:58 AM   #8
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I have the same problem! Please HELP.

While talking on my phone using bluetooth, I had the door open for 1 minute and all of my stereo system went dark. I've tried powering it on and it wouldn't power on, however using Bavarian cable, I was able to confirm that the power button is getting signal. The iDrive buttons on the other hand, is not sending signals.
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      11-11-2021, 03:12 PM   #9
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When I was at the local dump my radio went dead when I switched it on but the screen was okay and the cd worked. Later it started up no problem.
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