Coolant leak / dealer issue question

[nencmeister]

Hello all,

Had the coolant line/hose recall done in 2015 on my 2013 M5. Only put about 18k miles on it since, had some coolant start leaking (nothing major but not taking any chances) on to the top of the engine.

So anyways I have an extended warranty on it through a 3rd party, but why would they want to charge me another 2k for the lines and hoses? They were already replaced under recall , but it's a known issue, and their original fix, did not fix the damn issue. I don't understand their logic. There has to be multiple that have gone through this, what did you end up doing?

[Blaxwil]

Originally Posted by nencmeister

Hello all,

Had the coolant line/hose recall done in 2015 on my 2013 M5. Only put about 18k miles on it since, had some coolant start leaking (nothing major but not taking any chances) on to the top of the engine.

So anyways I have an extended warranty on it through a 3rd party, but why would they want to charge me another 2k for the lines and hoses? They were already replaced under recall , but it's a known issue, and their original fix, did not fix the damn issue. I don't understand their logic. There has to be multiple that have gone through this, what did you end up doing?

Same thing happened to me. Dealer quoted a ridiculous repair cost just like they did to you. I ended up buying the hoses and replacing myself. Total out of pocket $300

[nencmeister]

Originally Posted by Blaxwil

Same thing happened to me. Dealer quoted a ridiculous repair cost just like they did to you. I ended up buying the hoses and replacing myself. Total out of pocket $300

Originally Posted by Blaxwil

Same thing happened to me. Dealer quoted a ridiculous repair cost just like they did to you. I ended up buying the hoses and replacing myself. Total out of pocket $300

Honestly I'm thinking about doing that. It's not really about the money, I've read they've quoted 3k for it.. it's the principle. The car was designed with a fault, we literally have to pay for it.

If they don't accept my 3rd party bumper to bumper warranty, I'll just replace it myself. Got a nice drive upstate next week, just need it ready by then

[technician117]

If you're handy with a utility knife, side cutters and buy regular clamps, you can do this job yourself for under $100. ECStuning sells the kit which includes the 4 new hoses and 8 new clamps. I don't have the special tool for the clamps but I do have "straight on"/90 degree wire cutters and they work perfect for clamping down the one time use clamps. If you can't figure this part out, just buy regular worm clamps. There is no need to bleed the system. Simply top up your turbo cooling circuit (the cap over on the side of the engine which doesn't have a defined reservoir).

[SapphireM5]

Originally Posted by technician117

If you're handy with a utility knife, side cutters and buy regular clamps, you can do this job yourself for under $100. ECStuning sells the kit which includes the 4 new hoses and 8 new clamps. I don't have the special tool for the clamps but I do have "straight on"/90 degree wire cutters and they work perfect for clamping down the one time use clamps. If you can't figure this part out, just buy regular worm clamps. There is no need to bleed the system. Simply top up your turbo cooling circuit (the cap over on the side of the engine which doesn't have a defined reservoir).

Just as a heads up OP, if you are going to change them yourself and use your own clamps, don't use worm gear clamps, use clamps for fuel line. It doesn't cut into the hose as you clamp down. It's an easy job GL!

[AirBull]

Originally Posted by nencmeister

Hello all,

Had the coolant line/hose recall done in 2015 on my 2013 M5. Only put about 18k miles on it since, had some coolant start leaking (nothing major but not taking any chances) on to the top of the engine.

So anyways I have an extended warranty on it through a 3rd party, but why would they want to charge me another 2k for the lines and hoses? They were already replaced under recall , but it's a known issue, and their original fix, did not fix the damn issue. I don't understand their logic. There has to be multiple that have gone through this, what did you end up doing?

While it has been four years as it sounds, what is the specific period of warranty that comes with that recall fix? If they didn't fix it correctly the first time, you would think they would certainly still be on the hook.

[nencmeister]

Originally Posted by AirBull

While it has been four years as it sounds, what is the specific period of warranty that comes with that recall fix? If they didn't fix it correctly the first time, you would think they would certainly still be on the hook.

You'd think right, so I refused to get the coolant bled, had them replace the hoses not the lines as initially quoted. The tech kind of back tracked when I showed up there in person, he gave me the 3k figure over the phone. Tbh poor guy seems pretty extremely stressed, looks very overworked so I toned it down a notch. He mentioned twice it was his "day off" tomorrow, he's very much looking forward to it, and didn't want to come off as an entitled ass.

I had them replace the hoses for me, and top off coolant and call it a day, $600 and change. I know I could have done it myself but just in case in the future something happens. I really appreciate the feedback, job seemed easy enough but the peace of mind I guess.

PS: The Mechanic 2.0 extended warranty does not cover hoses

[technician117]

Thanks for the update. It seems you were able to work out a fair, middle of the road compromise. It's also not a bad idea to build a little rapport with the tech, which it sounds like you might be doing. I think (but could be wrong) that BMW usually assigns a car to a tech and the same tech always works on the same car if possible. This could be useful in the future if trying to get something covered under warranty... you want the tech going to bat for you.

[Beast27]

Have the same issue today... For my '14, originally completed as a defect in April of '15 at 14k miles, then again in Oct of '17 at 38k as part of normal warranty. Now i'm at 52k and leaking again. I'm hoping to work it out with my Service Adviser to get under the $1,200 they are quoting me here in Charlotte, NC...

[Ickdeep]

Weird, I found this same issue today after getting some food. Pulled into the garage and saw something smoking and opened the hood. I could hear the sound of something burning. Took off the plastic over and bang, on of the rubber hose was leaking a little. Let the car cool down and took over the jacket.

I'm going to order a new set. I just cant find new heat shields or the part number for it.

https://www.ecstuning.com/b-genuine-...t/11538092360/

[Ickdeep]

Nevermind, found the heat shields:
https://www.ecstuning.com/b-genuine-...n/11537853849/

[nencmeister]

Another update:

Good news, talked to the service manager, they do take my warranty "technician 2.0" and it does cover hoses. I'm being reimbursed $600+ whatever was spent on the lines. Very glad the warranty kicked in, he just had to call the dealership I purchased it through, and registered the warranty properly in their system, he says now they have the info, should be smooth sailing as far as the warranty in the future, extremely happy about this.

The bad news.

So before I took it to the dealer, I relocked my JDM and flashed back to stock. Drove it stock for a day, then installed my tune, I can't live without BM3 anymore, worth every cent.

Driving it on a 40mph city street about 5 mins after I flashed, was driving it in comfort settings, using the paddles at the default second tranny setting. I slow down from 6th to stop at a red light, I feel a weird jerk. Brushed it off, maybe they reset something.. 30 seconds later when the light turns green, shifted from 1 to 2, the car was jerking like it's about to die! I pull over and turn the car off for 10 mins. Turn it back on, drove 2-3 mins back home, just sat there in idle in neutral to see if it jerks, and yep.. engine felt like it was going to die. Immediately turned my car off, flashed back to stock, hopefully the problem is gone.
Just did my plugs and coils a month prior, car was driving beautifully, no issues.

I also had my tires balanced and an oil change at the dealer (even though didn't need an oil change) would you think the oil has anything to do with it? The tank is half full with 93oct in it. Any advice I'd appreciate, maybe I should drive my car longer before I reinstall BM3?

Thanks again everyone 🙏


PS you can still smell some coolant, but hopefully it's whatever was on the engine just burning off.

[nencmeister]

Originally Posted by Beast27

Have the same issue today... For my '14, originally completed as a defect in April of '15 at 14k miles, then again in Oct of '17 at 38k as part of normal warranty. Now i'm at 52k and leaking again. I'm hoping to work it out with my Service Adviser to get under the $1,200 they are quoting me here in Charlotte, NC...

Not trying to shill, but turns out the "technician 2.0 bumper to bumper" actually does cover hoses if you need a decent extended warranty. First and only time I've used it, I explained more in the previous post. I wouldn't drive it without a warranty

[M5Rick]

If your handy with a cutter and some tools it's much less stressful to actually do it yourself than to go 'through the dealer' rigmarole with this tiny issue and waste time.I purchased the synthetic hose and smooth worm clips and just replaced the two affected ones and covering with some heat proof silver gloves.I further improvised by adding a small thick sheet of cooking foil doubled up underneath the four flex pipes to double protect my work.
Every few months or so you can lift the cover lid in seconds to see if they're ok.

[nencmeister]

Originally Posted by M5theonlyone

If your handy with a cutter and some tools it's much less stressful to actually do it yourself than to go 'through the dealer' rigmarole with this tiny issue and waste time.I purchased the synthetic hose and smooth worm clips and just replaced the two affected ones and covering with some heat proof silver gloves.I further improvised by adding a small thick sheet of cooking foil doubled up underneath the four flex pipes to double protect my work.
Every few months or so you can lift the cover lid in seconds to see if they're ok.

Hopefully won't have to do it again, using the car for another couple of years then most likely will trade up to the f90

[M5Rick]

Originally Posted by nencmeister

Hopefully won't have to do it again, using the car for another couple of years then most likely will trade up to the f90

Two years is still a while and the F90 will by then have it's own set of check list points. The turbo coolant flex pipes are a small bugbear easily fixed and the F90 will have something similar to cool the turbo's.

[Ickdeep]

Originally Posted by M5theonlyone

I too could not find the silver buttoned ones to replace burnt ones so ordered small roll of silver heat proof covering from Taiwan,cut to size and fixed neatly with wire! All hidden by engine cover so no worries in looking bad.

Nice nice, I did end up finding them though. https://www.ecstuning.com/b-genuine-...n/11537853849/

[M5Rick]

Originally Posted by Ickdeep

Nice nice, I did end up finding them though. https://www.ecstuning.com/b-genuine-...n/11537853849/

Yeah I saw you did just now so cancelled out my suggestion

[Ickdeep]

Came in the mail today

[tqbmw]

I had mine replaced again, out of warranty, for free as a courtesy. It's a 2013 and I've owned for 5 years now.