10-13-2015, 10:34 AM | #1 |
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Hi All --
Went to my local dealer this morning for service, and inquired about the Dinan Stage 1 piggyback since they're an authorized dealer. I specifically asked about the warranty covering the extra 2 years on a CPO car (twice) and was told emphatically (twice) that Dinan will cover warranty issues during the CPO extension, should they be denied by BMW. The example I was given was if a turbo needed replacement, BMW would deny, but Dinan would cover. Although I asked twice, I remain skeptical of the response based on what I've read here. Can anyone confirm that this is, in fact, a true statement about Dinan's warranty? Thanks, Brad
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10-13-2015, 10:54 AM | #2 | |
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You should contact Dinan directly rather then asking that on this forum so that it does not get confused. Dinan contact 800.341.5480 |
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10-13-2015, 10:56 AM | #3 | ||
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I can contact Dinan but would like to gauge community response as well.
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10-13-2015, 11:25 AM | #4 | |
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The community wont know the specific answer as this is just a forum and no-one works for Dinan on here except 1 person. There is 1 rep. from Dinan on this site. If he sees this, he would have the best answer for you. From Dinan's website : If your vehicle is currently covered by the vehicle manufacturer’s new car limited warranty, Dinan® products are warranted for the remaining term of the vehicle manufacturer’s new car limited warranty. The manufacturer’s new car warranty is limited to 4 years or 50,000 miles (80,000 kilometers in Canada), commencing on the date of first retail sale or the date the vehicle is first placed in-service as a demonstrator or company vehicle, whichever is earlier. Dinan’s warranties are transferable when ownership of the vehicle into which the Dinan products were originally installed is sold. http://www.dinancars.com/warranty/ |
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10-13-2015, 12:56 PM | #5 |
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Dinan does not cover the extra 2 years of CPO.
We match the factory new car warranty (4yr/50k). If the car is beyond the new car warranty then the warranty is 2 yr/unlimited miles on the Dinan product only. Whichever is greater. PM me the dealer when you get a chance and I will have the area rep reach out to them to clarify, train, etc. |
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04-26-2016, 06:54 PM | #6 | |
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You can think of the warranty on the track in the same way insurance views a track event. Car insurance is invalidated at the track with timed events and you have to pay for a different policy in order to be covered as you are subjecting the car to adverse conditions, pushing its limitations, etc. It's higher risk by default. Dinan treats the track warranty the same way. You are pushing the car to the brink and subjecting it to conditions that are not "normal" so wear and tear is greater, etc. You can still go to the track without HPDE insurance after all and you may be fine but if you take a header going 70 into a wall because you missed a gearshift don't expect your normal Geico insurance to cover that for you. Then again if you take the car to the track and put extra stress on a strut or something that fails a week later that sends you into a median wall then that same Geico insurance would most likely cover you. |
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04-27-2016, 02:29 PM | #7 | |
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Factory Matching New Car Warranty (4YR/50k) = factory matching warranty that includes incidentals on OE BMW parts as well as the Dinan parts that fail as a result of a Dinan product. Product Only warranty (2YR) = Coverage only applies to the Dinan product itself. No incidental damage is covered. Basically its a defects warranty similar to what you would see from pretty much any other aftermarket manufacturer. |
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04-27-2016, 07:21 PM | #8 | |
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After that matching warranty it is a DINAN PRODUCT ONLY WARRANTY and it ONLY covers the Dinan product and failures. Any consequential damage outside of the Dinan product is not covered. If the DINANTRONICS module failed and needed to be replaced it would be replaced. That is all. No other compensation is issued. This is all listed pretty clearly in the link in the previous post under the 2 year limited warranty statement. |
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04-29-2016, 05:48 PM | #9 |
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Why not cover CPO cars up to a certain age or mileage value?
There are lots of us who low-milers and take meticulous care of our cars. The high-milers who beat their cars to a pulp use 'real' flash tunes. If Dinan is so safe, not sure why you would not open more of the market up to you without taking on an inordinate amount of risk. Your sales volumes can't be that high ... hell, add another $250 to each tune to share the risk with the purchaser. Simple risk pool management. You should pay me a consulting fee for the marketing advice. PM me and I will share my offshore account : ) |
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04-29-2016, 11:55 PM | #10 | |
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Does this mean you can pay us that consulting fee since we beat you to the punch? =) |
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04-30-2016, 08:18 AM | #11 |
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No, it means that 15+ years ago it didn't work ... why not offer it again? There are so few Alpina cars ...
I'd think that you would have many takers from this forum alone. At the end of the day, Dinan will determine eligibility coverage based upon VIN. Heck, if your dealer network is not smart enough to determine eligibility and price, offer CPO coverage only for direct purchase from Dinan. Problem solved. |
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05-02-2016, 10:06 PM | #13 |
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If you have any issues Dinan will take care of you. The dealer will try to pass the blame and not cover you with other tunes for know mfg defects. Dinan will back you and make sure they cover it or Dinan will if it's related. They have backed me a few times now.
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05-05-2016, 04:08 PM | #15 | |
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05-05-2016, 07:19 PM | #16 | |
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05-05-2016, 09:51 PM | #17 |
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I have a Dinan Stage II I will be selling soon to fund my custom flash coming up. I don't know if anyone would be interested but I'd let it go for much lower than I paid for it from Momentum SW BMW in Houston.
PM if interested. If this is in the wrong thread/forum I apologize and can move it - or a mod can. I'd be happy to answer any questions and can verify the sn with the Dinan rep here. Runs strong!
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